Application Specialist (2 years CAD/CAM experience, Bachelor's Degree)
Tebis America Inc.
Troy, MI, United States
12 days ago
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Role details
Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours
Job source
Tech stack
Tebis
Software Systems
Job description
We are seeking a motivated and skilled Tebis Application Specialist to join our team. The ideal candidate will have a strong background in manufacturing processes, be adept with CAD/CAM systems, and provide expert support to our customers. This role is essential for ensuring that our clients fully utilize Tebis software to meet their production goals., * Provide technical support and training to Tebis customers
- Assist customers in optimizing their use of Tebis software to meet manufacturing goals
- Work with the sales team to support software demonstrations, presentations, and customer engagement.
- Conduct customer visits, both virtually and in person, to provide hands-on support
- Perform software installation, configuration, and updates for customers
- Troubleshoot and resolve technical issues related to Tebis software
- Work closely with the technical team to enhance support and implementation processes
- Document support cases and maintain knowledge base content for future reference
- Develop and maintain strong relationships with customers to ensure long-term satisfaction and success.
- Travel to customer sites as needed (estimated 50%)
Requirements
- Bachelor’s degree in Engineering, Manufacturing, or a related field, or equivalent work experience
- 2+ years of experience with CAD/CAM systems; Tebis experience is a plus
- Strong understanding of manufacturing processes, especially in milling, machining, or mold and die
- Excellent problem-solving skills and the ability to work independently
- Strong customer service skills and a client-focused mindset.
- Ability to communicate complex technical information to both technical and non-technical audiences.
- Willingness to travel for on-site customer support as required
- Familiarity with CNC machining and related software systems
- Experience working in a customer-facing role
- A background in technical support, * Bachelor’s (Preferred)
Benefits & conditions
Pulled from the full job description
- 401(k)
- Health insurance
- 401(k) matching
- Paid time off
- Vision insurance
- Health savings account
- Dental insurance, * Competitive salary and benefits package
- Opportunities for professional development and career growth
- A collaborative and innovative work environment with a focus on continuous improvement
- Work alongside industry leaders in advanced manufacturing technologies, * 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
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