Application Technician
Willcox Matthews
Novi, MI, United States
about 1 month ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$62,400.0 - $72,800.0
Working hours
Regular working hours
Languages
Italian, Spanish
Job source
Tech stack
AutoCAD
SolidWorks (CAD)
Microsoft Office
Solid Edge
3d Solid and Surface Modeling
Job description
Our client, a leading metal manufacturer in Novi, MI, is hiring an Applications Technician with hands-on experience in Tube Bending, Wire Bending, and/or End Forming. This role is customer-facing, technical, and travel-heavy-ideal for someone who enjoys problem-solving, machine set-ups, and supporting customers across the U.S.
What You’ll Do
- Develop and validate customer parts; create & optimize part programs
- Install, set up, and program machines & tooling
- Perform machine installations at customer sites
- Support customers during and after the sales process
- Troubleshoot minor technical issues during commissioning & validation
- Review customer drawings for feasibility
- Collaborate with Pre-Sales & Sales teams on features/accessories
- Conduct customer run-off acceptance tests (training provided)
- Install/remove machine components per sales order
- Deliver customer training on Tube & Wire Forming products
- Maintain strong customer relationships and provide outstanding service
- Follow all safety protocols
- Travel 75-100% nationally
Requirements
- 2+ years in Tube Bending, Wire Bending, or End Forming
- Strong mechanical & electrical aptitude
- Ability to read technical drawings & manuals
- Experience with 2D/3D design software (SolidWorks, SolidEdge, AutoCAD) - plus
- Understanding of GD&T - plus
- Clean driving record (no major violations in 7 years)
- Excellent communication, problem-solving & time-management skills
- Highly organized; able to work independently
- Proficient with Microsoft Office
- Italian or Spanish fluency - preferred but not required
Benefits & conditions
Pulled from the full job description
- Professional development assistance
- 401(k)
- Health insurance
- Paid time off
- Vision insurance
- Dental insurance
- Paid holidays, * $30-$35/hr
- Medical, Dental, Vision
- 401K
- PTO & Paid Holidays
- Additional benefits available
Schedule
- Monday-Friday
- ASAP start
- Direct Hire, * 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
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