Systems Network Administrator

This is an opportunity for a hands-on IT professional who enjoys both the technical side of network administration and the people side of technology.

In this role, you will be responsible for helping ensure the stable, secure, and efficient operation of RMG’s computer network. You’ll manage critical network infrastructure, servers, security solutions, hardware, and connectivity while also troubleshooting end-user technology issues and helping employees get the most from the systems they use every day.

We’re looking for someone who can see both the big picture and the smallest technical detail-someone who can troubleshoot an immediate issue while also thinking proactively about security, reliability, capacity, and future network needs.

What You’ll Do

As our Network Administrator, you’ll have responsibility for a broad range of network infrastructure, systems administration, security, and end-user support functions., * Manage and maintain the company’s computer network.

• Maintain network servers, security solutions, hardware, and equipment.
• Monitor network health and help ensure reliable connectivity throughout the organization.
• Perform network design and capacity planning.
• Install, configure, maintain, secure, support, and optimize network hardware, software, and communication links.
• Administer and configure network routers and switches.
• Manage Active Directory and end-user accounts, permissions, and access rights.
• Manage servers, including email, print, and backup servers and their associated operating systems and software.
• Manage network security solutions, including firewalls, antivirus solutions, and intrusion detection systems.
• Perform server and security audits.
• Conduct security testing.
• Perform system backups and recovery.
• Develop and maintain network administration, acceptable-use, security, and disaster-recovery policies and procedures.
• Assist with developing service-level and security agreements with end users.
• Oversee the installation, configuration, maintenance, and troubleshooting of workstation hardware, software, and peripheral devices.
• Ensure network connectivity for workstations.
• Administer hardware and software upgrades.
• Monitor and test network performance and prepare performance statistics and reports.
• Recommend, schedule, and implement network improvements, upgrades, and repairs.
• Maintain network asset inventory, documentation, and technical specifications.
• Research network products, services, protocols, and standards to support purchasing and technology-development decisions.
• Work with vendors, contractors, and outside service providers to secure network products and services.
• Troubleshoot end-user hardware and software issues accurately and efficiently.
• Provide end-user training when needed., We’re looking for experience and working knowledge in areas including:
• Current network hardware, protocols, and standards.
• Cisco product stack.
• Network routers and switches.
• Active Directory.
• Windows and Linux operating systems.
• Microsoft products and application support.
• Server administration.
• Network security.
• Firewalls, antivirus, and intrusion detection systems.
• System backup and disaster recovery.
• Hardware troubleshooting.
• Network performance monitoring.
• Network asset management and documentation.
• Data privacy practices and applicable laws.
• Technical and information-security standards, including familiarity with the ISO 27000 series.
• Security practices aligned with PCI and ISO 27K standards., Technology is integral to virtually every part of our business-from the systems our employees depend on each day to the infrastructure supporting our operations and customer programs.

Our Network Administrator plays an important role in keeping those systems secure, reliable, connected, and ready for what’s next.

If you’re an experienced IT professional who enjoys solving problems, strengthening systems, supporting users, and taking ownership of network performance and security, we’d like to hear from you.

The successful candidate will bring a strong technical foundation along with the ability to troubleshoot, communicate, prioritize, and work effectively with employees across the organization., * College diploma or university degree in Computer Science or a related field and/or four years of equivalent work experience.

• Four or more years of relevant IT/network administration experience.
• Relevant industry certifications, including:
• CompTIA A+
• CompTIA Network+
• CompTIA Security+

Beyond the Technical Skills

Technical expertise matters, but we’re also looking for someone who can communicate technology effectively to people with varying levels of technical knowledge.

The ideal candidate will demonstrate:

• Strong analytical and problem-solving abilities.
• Excellent attention to detail.
• Strong written and verbal communication skills.
• Strong interpersonal skills.
• A customer-service mindset.
• Ability to explain technical concepts in clear, user-friendly language.
• Ability to research unfamiliar network issues, technologies, and products.
• Ability to prioritize and execute tasks effectively in a high-pressure environment.
• Ability to work independently and take ownership of projects and issues.
• A highly self-motivated and proactive approach.
• Ability to collaborate effectively in a team-oriented environment.
• An understanding of how technology supports broader organizational goals and objectives.

You Might Be a Great Fit If…

You don’t just fix the immediate problem-you want to understand why it happened and how to prevent it from happening again.

You care about security just as much as connectivity.

You’re comfortable moving from troubleshooting a user’s workstation to managing a server, reviewing network performance, configuring infrastructure, or investigating a security concern.

You understand that strong IT support requires both technical expertise and excellent customer service., * Walking or standing approximately 10% or less of the time.

• Intermittently lifting up to 30 pounds.
• Frequent verbal communication by phone and in person.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Pulled from the full job description

• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Health savings account
• Dental insurance, Robertson Marketing offers a positive work environment driven around our founding principles, which is how we aspires to operate and is integral to guide the direction of our company. We offer a competitive benefits package as well as paid time off and holiday schedules.

Robertson Marketing is proud to be an Equal Employment Opportunity employer. We are committed to provide equal employment opportunity to all applicants and employees regardless of race, color, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity or expression), age, religion or creed, national origin or ancestry, citizenship status, marital status, sexual orientation, disability (physical or mental), military or veteran status, medical condition, genetic information, or any other basis protected by federal, state, or local law.

Reasonable accommodation is available for qualified individuals with disabilities in accordance with applicable federal, state, and local law.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year, * 401(k)

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

For more than 46 years, Robertson Marketing Group (RMG) has helped nationally recognized organizations connect with their employees and customers through branded merchandise, promotional products, recognition programs, company stores, and customized marketing solutions.