IT SUPPORT ANALYST

VigorCare Pediatric Services

Columbus, OH, United States

5 days ago

Apply on www.careerjet.com

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Role details

Contract type

Temporary to permanent

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

2 years minimum

Compensation

$104,000.0 - $120,640.0

Working hours

Regular working hours

Job source

www.careerjet.com

Tech stack

Agile Methodology Apple Mac Systems Microsoft Azure Cloud Computing Hyper-V Microsoft Office Server Administration Software Engineering Software Systems Virtualization Technology Information Technology Vmware

Job description

We are seeking a highly skilled IT Support Analyst to join our growing team. The IT Support Analyst will be responsible for providing technical support and troubleshooting for all IT systems and applications used within the company. The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for delivering exceptional customer service., Provide technical support and troubleshooting for all IT systems and applications used within the company

Install, configure, and maintain hardware and software systems
Monitor and maintain network and server systems
Troubleshoot and resolve hardware and software issues in a timely manner
Identify and recommend solutions to improve system performance and efficiency
Assist with the implementation of new IT systems and technologies
Train and support end-users on new and existing systems
Maintain accurate documentation of IT systems and procedures
Collaborate with other IT team members to ensure smooth operation of all systems
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Requirements

Bachelor’s degree in Computer Science, Information Technology, or related field

Minimum of 2 years of experience in IT support or a related field
Strong knowledge of Windows and Mac operating systems
Experience with network and server administration
Knowledge of virtualization technologies (VMware, Hyper-V)
Experience with cloud-based systems (Office 365, Azure)
Excellent troubleshooting and problem-solving skills
Strong communication and customer service skills
Ability to work independently and in a team environment

Benefits & conditions

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