Cloud Engineer

This Associate Site Reliability Engineering role is a hands-on technical role and will be responsible to drive the teams’ workings on high availability, maintainability, support, and automation.

What you are good at

• Execution of the SRE tasks for the Cross Enterprise organizations.
• Regularly interact with senior technology leaders, product owners, and business partners.
• Work with teams on complex issues where analysis of situations or data requires in-depth knowledge of the Cloud platforms and tooling.
• Partner with highly experienced technologists, creating successful plans to deliver solutions to the business, ensure day-to-day support, high availability, and process compliance.
• Repair and recover from failures. Coordinate and communicate with impacted stakeholders and clients, escalating where appropriate.
• Monitor and troubleshoot issues across the entire stack - software, application, and network.
• Develop automation and processes to enable teams to deploy, manage, configure, scale, and monitor their applications.
• Identify applications reliability and availability improvements, establish, and build solutions to continue to drive an improved experience.
• Develop and manage continuous deployment and integrate solutions.
• Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.
• Collaborate with Engineering, Scrum and Ops resources to provide technical expertise and support on key initiatives for system availability and reliability.

Charles Schwab’s Technology Services Technical Manager’s thrive in a leading-edge work culture while focusing on products that help Schwab customers learn, explore, and make life-impacting moves on their paths to achieving their goals. This position requires a self-motivated individual with strong problem-solving skills who can contribute to a highly collaborative culture and a team environment and deliver innovative, value-based reliable solutions. A proven track record of delivering high quality technology products and services in a hyper-growth environment where priorities shift quickly is key to success in the role.

The successful candidate will bring an ability to prioritize, to communicate clearly and compellingly, and to understand how to drive a high level of focus and excellence building and leveraging a strong team. Our Leads & Technical Managers drive organizations to continuously contribute to evolving the Schwab experience and technology., * Demonstrated ability to resolve business and service impacting problems, evaluating all alternatives, and consulting with other technical members of the organization is required.

• Knowledge of Platform as a Service (PaaS) and Infrastructure as a Service (IaaS)
• Current working experience with Schwab systems and processes
• Experience with Continuous Integration/Continuous Delivery (Bamboo, Go or other related tools).
• Experience with Git, JIRA and related Atlassian stack.
• Ability to work well with global teams.
• Flexibility to operate in an environment with changing demands and priorities.
• Excellent verbal and written communications skills.

Preferred Qualifications

• Experience with Terraform is preferred

$40.10 - $61.49 an hour Tuition reimbursement, Paid parental leave, Employee stock purchase plan, Parental leave, 401(k), Health insurance, 401(k) matching, Vision insurance Hybrid work in Austin, TX, We offer a competitive benefits package that takes care of the whole you - both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.