REMOTE Release Manager

We are seeking an experienced Release Manager to own and continuously improve our end-to-end release and implementation processes across all non-production and production environments. This role will support approximately 10 product and engineering teams operating in a hybrid environment, with some teams on-premises and others in AWS. This individual will be a key driver in modernizing our release discipline, enabling predictable, low-risk deployments, improving transparency, and accelerating delivery while maintaining high quality standards. As we migrate to GitHub and further mature our CI/CD practices, this role will be instrumental in shaping our future-state release model., Own the full release lifecycle across all environments (Dev, Test, QA, UAT, Production).

• Plan, coordinate, and execute releases across multiple teams and platforms.

• Ensure releases are predictable, repeatable, auditable, and low-risk.

• Serve as the single point of accountability for release readiness and execution.

• Manage releases for both legacy on-prem systems and cloud-native AWS services.

• Standardize processes where possible while accommodating platform-specific needs.

• Coordinate infrastructure dependencies, environment readiness, and rollback strategies.

• Design, implement, and continuously improve release and implementation best practices.

• Define and document standardized release processes, runbooks, and checklists.

• Identify bottlenecks, risks, and inefficiencies and proactively resolve them.

• Introduce automation and self-service where appropriate.

• Integrate GitHub with CI/CD pipelines, approvals, and release workflows.

• Define branching strategies, tagging conventions, and release versioning standards.

• Support teams in adopting modern development models.

• Coordinate release schedules across 10+ teams.

• Facilitate release readiness reviews, go/no-go decisions, and retrospectives.

• Act as a trusted partner to Engineering, QA, DevOps, Product, and Support.

• Identify, communicate, and mitigate release risks.

• Ensure proper documentation, approvals, and auditability.

• Own release communications.

• Support incident response and post-release analysis.

• Define and track release health metrics.

• Use data to drive continuous improvement and executive reporting.

5+ years of experience in Release Management, DevOps, or Technical Program Management.

• Experience managing releases in hybrid environments (on-prem + cloud).

• Hands-on experience with AWS-based deployments.

• Strong experience using GitHub.

• Experience with CI/CD tools and pipelines.

• Strong understanding of SDLC, Agile, and DevOps.

• Excellent communication and organizational skills. - Experience with GitHub Actions, Jenkins, Azure DevOps, or GitLab CI.

• Infrastructure as Code experience (Terraform, CloudFormation).

• Familiarity with ITIL or change management frameworks.

• Experience in regulated or enterprise environments.