Software Engineer

As a Senior Backend Engineer in one of the AI focused teams, you will help shape the future of intelligent, AI-powered features that enhance how sales teams work. You’ll build and maintain serverless event-driven systems and APIs that integrate with third-party services. You’ll be responsible for driving technical and product decisions based on your expertise, designing solutions that leverage modern AI capabilities to deliver real value to users. Rather than a monolithic environment, you will help develop an ecosystem of services, as you identify and isolate parts of the system to increase reliability and promote quality. Your decisions will not only have an impact on the way we build our product but also on the end-user experience for all our customers.

What You’ll Do

• Develop AI-powered features that leverage large language models to automate and enhance user workflows.
• Contribute to improving our development processes and environments.
• Build and maintain integrations with third-party platforms and APIs.
• Help define, implement, and maintain our growing ecosystem of microservices.
• Work in software teams where code reviews and pair programming are part of our strong engineering culture.
• Take a security-first approach to implementing features and changes.
• Collaborate with and mentor less experienced engineers on best practices and architectures.
• Have a strong eye on the bigger picture because everything you do will have an impact on 100,000 users globally.

• 5+ years developing scalable, production-ready backend systems.
• Experience with search and retrieval systems, vector search, semantic search
• Experience with backend systems for AI/ML-powered products is a plus.
• Strong proficiency in TypeScript and Node.js. Experience with JVM languages is a plus.
• Interest in or experience with AI/LLM integration and prompt engineering.
• Experience with serverless architectures and event-driven systems (message queues, state machines, asynchronous workflows).
• Experience working in a cloud environment. Experience working in AWS and familiarity with services such as Lambda, DynamoDB, Bedrock, Opensearch, and API Gateway is a plus.
• Understanding the importance of strong software testing at every stage and an advocate for test-driven development.
• Comfortable analyzing, estimating, and prioritizing complex projects.
• Ability to model data and queries around feature requirements with an emphasis on performance and scalability. Experience working in a tenant database environment is a plus
• Continuous integration and delivery mindset.
• Experience designing and implementing APIs for, and collaborating with, internal and/or public data consumers.
• Team player mentality, committed to the whole software development life cycle in an agile team.

Welcome to the new era of revenue effectiveness. The merger of Showpad and Bigtincan is creating the first AI-powered platform to strengthen the entire field selling motion.

By unifying two industry-acclaimed solutions for content, readiness, engagement, and intelligence into a single operating system, we are delivering unrivaled scale and accelerated growth for our 2,000+ combined customers worldwide, including leaders in manufacturing (Dow, Dupont), healthcare (Fujifilm, Kaiser Permanente, Johnson&Johnson), CPG (Smucker’s, Mitsubishi, Stanley Black & Decker), and enterprise tech (HID, CultureAmp, LastPass).

Acclaimed by analysts and adored by customers, we’re recognized as a Leader in the Forrester Wave Revenue Enablement Platforms, honored by Gartner as a Customers’ Choice in Revenue Enablement Platforms, and, together, endorsed by nearly 3,000 5-star customer reviews on G2.

United, we’re focused on powering the next generation of field selling success through a more holistic engine that creates lasting value for our customers and a new vision for our category.

Discover the revenue team outcomes we’re driving together at showpad.com.