Software Development Engineer, AI Assistant Team

We build the production systems that connect AI Assistants to Amadeus’ travel capabilities. By joining our AI Assistant team, you’ll be part of an end-to-end product incubation team focused on designing, validating, and scaling AI-native solutions for how travelers plan, book, and service trips through emerging AI interfaces.

About the AI Delivery Hub: The AI Delivery Hub is a key engine in Amadeus’ transformation toward an AI-first organization. It brings together focused, multidisciplinary teams to design, build, and deliver AI product solutions end-to-end. Working closely with product and platform teams across different business lines, the Hub accelerates delivery and scales AI across Amadeus’ portfolio by turning proven work into reusable capabilities and real product outcomes., As a Software Engineer in the AI Assistant team, you build and operate the services, APIs, and integration layers that enable AI Assistants to deliver end-to-end travel experiences. You work in a spec-driven, AI-augmented engineering workflow: you write clear specifications, work alongside AI coding agents to generate implementations, and apply rigorous review and testing to ship systems that are production-ready, secure, and performant. You collaborate closely with architects on system design and technical direction, and with product and design on experience requirements. You deliver quickly through a disciplined, traceable workflow.

In this role you’ll:

• Engineers in this team make AI coding tools a primary working method, not a side instrument. The day-to-day looks different from traditional software engineering in three ways:
• Writing specifications is a core engineering skill. The clarity of what you ask for is what determines the quality of the result, whether the implementation is written by you, by a teammate, or by an AI coding agent.
• Reviewing AI-generated specifications, code, and tests is part of every engineer’s craft. The bar is the same as for human-written code: domain correctness, security, performance, and architectural alignment.
• Engineers operate with clear boundaries for what AI tools do autonomously (generating code, running tests, fixing lint errors) versus what requires human approval (merges to main, external API changes) or wider architectural review.
• Write clear, well-scoped specifications that lead to high-quality implementations, by AI coding agents and by humans alike.
• Review and steer AI-generated specifications, code, and tests with rigour, ensuring domain correctness, security, and performance.
• Decompose work into small, well-scoped units that can be reasoned about completely, end-to-end.
• Build and maintain the production-ready services, APIs, and integration layers that connect AI Assistant platforms to Amadeus travel content, availability, booking, and payment capabilities.
• Collaborate with architects on system design, technical direction, and architectural decisions, ensuring implementations stay aligned with the broader system vision.
• Instrument systems for observability, telemetry, and continuous validation. Quality is measured incrementally, not batch-checked at the end.
• Work within the delivery pipeline: golden paths, automated compliance controls, and policy-as-code guardrails, not manual gates.
• Partner with product and design to translate travel experience requirements into feasible technical designs.
• Collaborate with Amadeus platform teams (Universal Distribution, Hospitality, Payments) to integrate the content and APIs that power the travel experience, and help turn proven work into reusable capabilities where it makes sense.
• Continuously improve the practices, prompts, and patterns the team uses to get reliable, high-quality output from AI tools.

• 4+ years of software engineering experience, with strong fundamentals in system design, API development, and production operations.
• Candidates must be able to work in the United States without current or future visa sponsorship ***
• Proficiency in Python and at least one additional backend language (Java, Go, TypeScript, or similar).
• Experience with AI-augmented development tools (AI code assistants, agentic coding tools, spec-driven workflows), or a strong appetite and aptitude to adopt them as a primary working method.
• Solid understanding of modern CI/CD practices, containerization, and cloud-native architectures.
• Experience building and operating APIs and microservices in production at scale.
• Comfort with ambiguity and iterative delivery, this is an end-to-end incubation team where the landscape evolves rapidly.
• Strong code review skills and attention to quality, security, and maintainability, especially important when reviewing AI-generated output.
• Collaborative mindset: able to work closely with product, design, ML engineers, and cross-business platform teams.
• Writes specifications precise enough that implementations succeed on the first pass, treats specification quality as a core engineering skill.
• Reviews AI-generated code with the same rigour as human-written code; catches subtle domain errors, security issues, and architectural drift.
• Thinks in systems: understands how services connect, where latency lives, how failures cascade, and brings the right questions to architects early.
• Moves through an AI-augmented workflow with judgement intact, knows when to trust AI output and when to intervene.
• Maintains clear traceability between specifications and the code that implements them.
• Communicates clearly with architects, product, and cross-functional stakeholders. Translates technical constraints into business language.
• Experience with AI Assistant platform integration patterns (plugins, skills, function calling, MCP, conversational APIs).
• Familiarity with spec-driven or intent-driven development methodologies.
• Background in travel, marketplace, or multi-sided platform domains.
• Experience with policy-as-code, automated compliance, or DevSecOps practices.
• Familiarity with LLM application patterns (RAG, orchestration, function calling), enough to build integrations, even if not the ML systems themselves.
• Experience in innovation labs, end-to-end delivery teams, or incubation environments taking products from early concept to production., Application Programming Interface (API), Architectural Services, Artificial Intelligence (AI), Artificial Intelligence (AI) Agents, Cloud Architecture, Code Reviews, Communication Skills, Computer Programming, Continuous Deployment/Delivery, Continuous Improvement, Continuous Integration, Cross-Functional, Customer Relations, DNA, Engineering, Go Programming Language (Golang), Hubs, Java, Laboratory, MCP - Microsoft Certified Professional, Microservices, Multiplatform/Cross-Platform, Product Design, Production Systems, Programming Tools, Python Programming/Scripting Language, Quality Metrics, Requirements Management, Software Development, Software Engineering, System Architecture, Team Player, Technical/Engineering Design, Telemetry, Testing, Traceability, Travel Industry, Travel Planning, Web Client Plug-ins, Willing to Travel, eLearning

Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.

A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues. A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits. A flexible working model - We want our employees to do their best work, wherever and however it works best for them. A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees., Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.

Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe, Amadeus provides the technology which keeps the travel sector moving - from initial search to making a booking, from pricing to ticketing, from managing reservations to managing check-in and departure processes.

Our products and solutions help to improve the business performance of our customers; travel agencies, corporations, airlines, ground handlers, hotels, railways, car rental companies, airports, cruise lines and ferry operators.

At the heart of our approach is innovation. Amadeus invested €414.1 million in R&D (Research & Development) in 2012, a total equal to 14.2% of our total revenues. We have been ranked 1st for R & D investment in the travel and tourism sector by the EC (European Commission) in their 2013 ‘EU Industrial R&D Investment Scoreboard’

It is this strong commitment that we believe will enable us to continue working with our customers and partners to shape the future of travel.

Amadeus operates in 195 countries with a worldwide team of more than 11,000 people. For the year ended December 31, 2012 the company reported revenues of €2,910.4 million and EBITDA of €1,107.7 million.

Amadeus is listed on the Spanish Stock Exchange and forms part of the IBEX 35 Index.

Company Size: 10,000 employees or more