UI/UX Designer

As a UI/UX Designer, you will be responsible for creating intuitive, user-centric interfaces that enhance the overall user experience of our digital products. You will work closely with multidisciplinary teams, including product managers, developers, and other stakeholders, to translate complex workflows and requirements into seamless and visually appealing designs. Your role will involve leading the design process from concept to implementation, managing design systems, and advocating for accessibility and user-centered design principles. If you have a passion for digital design, a keen eye for detail, and the ability to work in a fast-paced environment, we would love to hear from you., * Lead end-to-end UI/UX design - from concept to implementation - including wireframes, prototypes, and high-fidelity mockups that deliver seamless, user-centric digital experiences.

• Develop and maintain scalable design systems and component libraries in Figma to ensure visual and functional consistency across all products.
• Collaborate cross-functionally with product managers, developers, and stakeholders to translate complex requirements and workflows into intuitive, accessible, and visually cohesive interfaces.
• Incorporate research and feedback through user testing and iterative design reviews to refine solutions and enhance usability and engagement.
• Design for advanced experiences, including AI-driven interfaces, chat and agent workflows, and data visualizations, while adhering to accessibility standards and brand guidelines., System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

• 2+ years of experience in UI/UX design, product design, or interaction design
• 2+ years of experience with visual design skills including typography, layout, and hierarchy
• 2+ years of strong proficiency with Figma (components, auto-layout, prototyping, design systems)
• Ability to translate complex workflows into clear intuitive user interfaces
• Ability to design for ambiguous emerging product spaces
• Ability to collaborate cross-functionally with product, engineering, and development teams
• Ability to work independently in a fast-paced environment and adhere to quick turnaround times.
• Knowledge of AI-driven product experiences (e.g., chat interfaces, agent workflows, data visualization for models, prompt interaction patterns)
• Knowledge of UX fundamentals: information architecture, interaction patterns, accessibility, and responsive design
• Ability to obtain and maintain a Public Trust security clearance
• Bachelor’s degree

Nice-to-Haves:

• Experience designing interfaces for AI/ML tools, LLM-powered products, or workflow automation
• Experience conducting user research, usability testing, and synthesizing insights into design decisions
• Experience with service design or journey mapping, including synthesizing customer insights into actionable design requirements and deliverables (personas, workflows, concepts)
• Knowledge of front-end technologies (HTML/CSS/JS, React, or component libraries)