IT Field Technician

• Replace and install credit card payment devices at ambulatory care locations.
• Verify device functionality and connectivity following installation.
• Perform basic troubleshooting related to network and hardware connectivity.
• Document completed installations and report project status updates.
• Communicate professionally with clinic staff and end users.
• Manage daily schedules and travel between assigned locations.
• Follow project procedures and ensure all devices are installed accurately and efficiently.

Project Details:

• Each device replacement is expected to take approximately 30 minutes.
• Work will be conducted across multiple healthcare sites throughout the NYC metropolitan area.
• Candidates must be comfortable with local travel and working independently.
• Reliability, punctuality, and professionalism are critical for project success.

• 1+ years of experience as a PC Technician, Computer Technician, Desktop Support Technician, or similar IT support role.
• Experience troubleshooting LAN/WAN network connectivity issues.
• Thorough knowledge of computer systems, hardware, operating systems, and IT components.
• Experience supporting users in an enterprise IT environment.
• Experience providing remote PC troubleshooting and support.
• Knowledge of internet security best practices and data privacy principles.
• Printer troubleshooting and support experience.
• Excellent technical troubleshooting and problem-solving abilities.
• Strong customer service and communication skills.
• Exceptional organizational and time-management skills.
• Ability to work independently with minimal supervision.

Pulled from the full job description Health insurance Vision insurance Dental insurance, Compensation: $22-25 (hourly rate/40hrs a week). Candidates will also receive a $95 weekly travel expense stipend., * Dental insurance

• Health insurance
• Vision insurance