System Support Specialist

You’ll report to the CEO and support the Sales and Marketing Directors and the Heads of HR, Finance, and Legal Ops on systems-related needs. This is an individual-contributor role with no direct reports or budget authority.

• Help build and maintain the Firm’s technology backbone. Support data architecture work across platforms. Assist with custom software tasks (PostgreSQL, Python, JavaScript/React) under direction.
• Support administration of Google Workspace, case management systems (Lawmatics, FileVine), VoIP phones, Zoom, and related tools.
• Assist with the Firm’s ongoing platform transitions, including the current migration from Infusionsoft + MyCase to Lawmatics + FileVine.
• Help maintain dashboards and reporting (currently led by DataBox) that give leadership visibility into firm performance.
• Maintain shared spreadsheets, operational tools, and workflows. Support the Firm’s LMS platform for HR training.
• Flag inefficiencies and bring forward ideas for solutions.

• Proficiency in Python, JavaScript (React), and PostgreSQL
• Basic understanding of relational database design
• Clear communication skills - you’ll work with non-technical department leaders
• A proactive, solutions-oriented mindset

Bonus points:

• Bachelor’s in Information Systems (or in progress)
• Experience with legal platforms (FileVine, Lawmatics, MyCase, Clio)
• Experience with DataBox or comparable dashboard tools
• Familiarity with system migrations or platform transitions
• Experience in a legal or professional-services environment

Pulled from the full job description

• Flexible schedule

Full job description

Systems Support Specialist (Part-Time) Law Office of Brett H. Pritchard Killeen / Temple, TX (open to hybrid or remote for the right candidate) Reports to: CEO 36,400-$41,600 | Part-time, up to 20 hours/week

Why This Role Matters

A 45-person law firm is building out its systems function - and this role is where that work starts. You’ll support the Firm’s data architecture, help maintain internal tools, and work across departments to keep systems running smoothly. If you want hands-on experience owning real technical projects at a growing firm, this is a great starting point.

Who We Help

As a firm, we focus our efforts on moving families forward. When they come to us, our clients often face some of life’s most difficult challenges, and as a team, we understand the impact we make as we help our clients set their lives on track.

We primarily focus our efforts on small-estate family matters and criminal defense. In other words: married, buried, or behind bars. Family law, probate & simple estate planning, and criminal defense constitute the majority of our caseload.

Who You Are

You align with our values:

• We do the right thing, simply because it is right. We don’t compromise our ethics-ever.
• We demand excellence. Excellence comes from consistency.
• We intentionally extend good to others. Kindness is not a reaction-it’s a strategy.
• We go above and beyond for the good of our team. Teams succeed when individuals act with generosity and ownership.

The Firm has offices in Killeen, Temple, Round Rock, and Waco, Texas. This position would be based out of the Killeen or Temple office. On-site presence is preferred, but the Firm is open to hybrid or remote arrangements for the right candidate.