Technical Support Agent

Are you a U.S.-based professional looking for a straightforward, retainer-based partnership in international trade and regulatory compliance? We are an expanding international manufacturer launching high-quality product lines into the United States market. As part of our U.S. expansion, we are seeking a dependable, responsive U.S. Agent for FDA Establishment Registration to serve as our official local liaison. What You’ll Do (Scope of Role)

• Serve as Official Liaison: Act as the designated U.S. point of contact between our facility and the U.S. Food and Drug Administration (FDA).
• Handle FDA Communications: Receive and forward official FDA notices, regulatory queries, and emergency correspondence directly to our compliance team.
• Facilitate Inspection Readiness: Assist in coordinating communications should the FDA schedule facility audits or query import shipments.
• Confirm FDA Registration: Electronically verify your designation on the official FDA portal.

Note: This is strictly a regulatory communications role - no sales, marketing, or product liability handling required.

• Physical U.S. Presence: Must have a physical business or residential street address within the U.S. (Per strict FDA regulations: P.O. Boxes, virtual offices, or automated answering services are strictly prohibited).
• High Responsiveness: Must be available during standard U.S. business hours with prompt turnarounds on official regulatory messages.
• Fluent English Communication: Clear written and spoken communication skills.
• Bonus Points: Background in FDA regulatory affairs, customs brokerage, logistics, or food/medical compliance is a plus, but organized individuals with strong administrative discipline are welcome to apply!, * Must have a physical business or residential street address within the U.S. (Per strict FDA regulations: P.O. Boxes, virtual offices, or automated answering services are strictly prohibited)?

Up to $41.92 a year - Contract, * Annual Retainer Fee: Stable, competitive compensation structure.

• Low Time Commitment: Operational duties are light and trigger-based (primarily forwarding key notices and annual verification).
• Long-Term Partnership: Opportunity to build an ongoing professional relationship as our U.S. distribution grows.

Pay: Up to $41.92 per year