Healthcare IT Operations Project Manager

Stellar Professionals

Columbia, SC, United States

5 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

3 years minimum

Working hours

Regular working hours

Job source

www.dice.com

Tech stack

Amazon Web Services Issue Tracking Systems Systems Analysis Medicaid Management Information Systems (MMIS) Release Management Software Engineering Enterprise Software Applications

Job description

We are looking for a lead consultant to oversee business-critical healthcare operations, manage vendor performance, and drive system enhancement releases., * Operations & Vendor Management: Lead support for claims, MCO enrollment, and encounter processing systems while monitoring vendor SLAs.

Incident & Release Management: Direct production support, release readiness, and manage after-hours incident escalations.
Team Leadership & Process Design: Direct a technical support team, write SOPs/desk aides, and ensure compliance with security standards (CMS, SSA).

Requirements

Project/Program Management: 5+ years managing system implementations or major enhancements.
Healthcare Operations: 3+ years managing system operations or administrative functions in a healthcare environment.
Availability: Proven ability to manage on-call and after-hours incident support.
Education: Bachelor’s degree in a Technical, Business, or Healthcare field (or 5+ years equivalent experience in Business/Systems Analysis or App Development).

Top Preferred Skills

Deep domain knowledge in Medicaid Enterprise Systems (MMIS), eligibility, and enrollment.
Hands-on experience with ticketing systems and drafting Standard Operating Procedures (SOPs).
AWS Cloud Certifications are a strong plus.