Network Operations Technician

Nex-Tech is seeking a Network Operations Technician to monitor, maintain, and troubleshoot network systems supporting internet, voice, and data services. This role plays a critical part in ensuring network reliability and service quality. This position is ideal for someone with technical aptitude who enjoys hands-on troubleshooting and working in a fast-paced environment., * Monitor network systems to ensure stability and performance

• Troubleshoot network issues and outages across multiple systems
• Maintain routers, switches, and network management systems
• Assist with network security and firewall support
• Support enterprise customer network environments
• Manage and document IP addressing and network configurations
• Collaborate with internal teams to resolve network issues
• Assist with infrastructure maintenance and improvements

• Knowledge of networking fundamentals (LAN/WAN, TCP/IP)
• Familiarity with routers, switches, and network systems
• Basic understanding of network security concepts
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Strong communication and organizational skills, Associate degree in communications technology, computer systems, or related field (or equivalent experience) plus relevant networking experience.

Pulled from the full job description

• 401(k) 4% Match
• 401(k)
• Health insurance
• Vision insurance
• Dental insurance
• Profit sharing, * 401(k): 4% flat company contribution + up to 6% match
• Insurance: Health, Vision, and Dental coverage
• Time Off: Paid vacation and sick leave
• Perks: Free Nex-Tech Internet and service discounts
• Bonus: Performance-based increases and profit-sharing
• Support: Technical training and career development