Technical Trainer (Industrial/Manufacturing)

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate., The Technical Trainer assists with training processes locally. The role reports into the site General

Manager/Plant Manager and dotted lines into Operations Learning & Development, to ensure training is

completed for Operator/Craft Job Certification. The role will be a key contact/trainer for team members, and be

responsible for teammate assessments regarding machine skills - providing feedback, machine certification

responsibility, and conducting assessments related to line of progression movements.

Major Job Responsibilities:

Completes daily technical training on the floor to assist with the Certification of team members in their

roles

Partners with OPS L&D leader to support New Hire Orientation/On Boarding Training, as needed

Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training

Standards & Learning System tools

Supports site specific technical learning solution creation (SOP’s, Guided Workflows, Technical Learning

Aids - to assist with training)

Develops, builds, and maintains relationships with trainees & leaders in their role

Participates in new teammate hiring process - assesses candidates’ skills (general and/or machine,

involved in interview process to assess industrial experience, and provides perspective on hiring decisions)

Conducts training on all shifts

Influences others to be safety-minded

Team member will be certified through a Train the Trainer process, support managing day to day

Certification Processes & will be supported by Ops L&D with training tools & general knowledge content

Additional duties as assigned

How you will impact WestRock:

Improve local team performance through increasing skills and time to certification processes

Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time

allotted for training - a continuous improvement mindset

Growth and Results Oriented: Results oriented person that looks for constant ways to improve

Innovation: Able to support implementation of new processes and new learning technologies to drive

training into the flow of work

Interpersonal Skills: Possess keen awareness and understanding of the importance of strong

interpersonal skills in communicating, achieving OKR’s and leading people or teams (self-awareness)

Accountability: Holds self and others responsible for actions and results

Influence: Able to partner and build relationships to influence teams to work together, share best

practices and develop and drive effective training for operations teams

Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal

decisions in an appropriated timeframe; knows when to decide and/or when to seek additional input,

and drive for consensus

Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to

ensure we can document and teach critical work processes

Quality: Actively work to ensure quality is ensured while minimizing waste

Technical Skills:

1 - 3 years’ experience conducting/leading training, including On-The-Job training, or similar, in a

manufacturing environment preferred

2 - 4 years’ experience in a manufacturing environment preferred

Knowledge of Learning Management Systems preferred

Microsoft Office Experience Preferred- Word, Excel, Outlook, PowerPoint, Forms Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.