Technical Solutions Architect
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Role details
Tech stack
Job description
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Serves as the Technical account manager on assigned accounts, managing all technical aspects including but not limited to: Life Cycle management, BOM management, customer product roadmaps, regular business reviews.
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Designs solutions based on strategic business or technical requirements of customers
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Partners with Sales teams to appropriately manage all technical aspects of customers’ programs.
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Works with customers to identify and clarify requirements to determine best solutions.
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Leverages resources in order to satisfy the technical needs and objectives of the customer.
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Provides technical expertise, using appropriate configuration tools and experience to recommend relevant systems, solutions and/or products.
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Stays current on technical specifications for hardware/software requirements, maintaining technical aptitude in the latest technology trends in order to recommend solutions for new and existing customers.
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Tracks activity utilizing appropriate tools - may include pre-sales activity, account management activity, training etc.
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Works closely with the sales enablement team and other project teams.
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Participates in training to maintain knowledge of industry standards, new technologies, and current trends.
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May serve as backup to team members, as needed.
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This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.
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This role will require up to 25% travel within the United States and Canada., Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.
Requirements
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Typically requires a minimum of 12 years of related experience with a 4-year degree; or 8 years and an advanced degree; or equivalent experience.
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Serves as an expert within own discipline
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Designs solutions to resolve complex issues where no solution currently exists
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Requires specialized depth and/or breadth of expertise in key technology domains
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Uses internal business tools to support engineering change control process, work order review and management and other internal processes
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Works independently, with guidance in only the most complex situations
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Acts as senior level technical resource to other team members and junior staff
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Often leads functional teams or projects and serves as a best practice/quality resource
Benefits & conditions
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.
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Medical, Dental, Vision Insurance
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401k, With Matching Contributions
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Short-Term/Long-Term Disability Insurance
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Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
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Paid Time Off (including sick, holiday, vacation, etc.)
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Tuition Reimbursement
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Growth Opportunities
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And more!
Are you being referred to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process!
Annual Hiring Range/Hourly Rate:
$166,700.00 - $180,717.90
Apply for this position
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