Systems Administrator

Sikichis seekinga Systems Administrator to support endpoint management, software deployment,and vulnerability remediationata federalclient. This rolewill handleday-to-day triageand research aroundfailed deployments, patchandupdate troubleshooting, end-user coordination, andescalation of recurring technical issues. The ideal candidate is an entry-to-mid level administrator with strong hands-on troubleshooting skills,iscomfortableworking directly with users, andhasthe aptitude to grow into broader SCCM, Intune, Azure, and vulnerability management responsibilities. Prior experience with every listed tool is notrequired;demonstratedtechnical curiosity, sound judgment, and willingness to learn are highly valued.

What will you do in this role?

This role supports a federal client environment and requires professionalismand empathywhen coordinating with end users, documenting troubleshooting steps, and following established change, security, and escalation procedures.

Activities include, butarenot limited to,the following:

• Research vendor vulnerability fixes, release notes, knowledge base articles, and remediation guidance across multiple software products to support testing, packaging, and deployment.

• Triage failed software installs and deployments by reviewing deployment status, client logs, device health, network connectivity, and user-reported symptoms.

• Conduct end-user outreach, coordinate remote troubleshooting sessions, and communicate next steps clearly while minimizing disruption to the user’s workday.

• Perform manual software installation, repair, or reinstallationwhen automated deployment fails, and document the resolution path for future automation or escalation.

• Review logssuch asSplunkWindows Event Viewer,Defender, Purviewand endpoint management logs toidentifyroot cause, distinguish user-specific issues from device-wide issues, and recommend the next troubleshooting or escalation step.

Document troubleshooting steps, findings, resolutions, and escalation details in the ticketing system so recurring issues can betrackedand knowledge can be reused by the team.

Track remediation progress for assigned devices or software titles, follow up on failed or incomplete deployments, and helpmaintainvisibility into patch compliance status.

• Must possess an active public trust or higher government issued clearance.
• 4-year degree or 4 years of relevant experience in lieu of degree
• Must be willing to work onsite 2-3 days a week.
• Empathy,patienceand professionalism when working directly with end users, including the ability to explain technical steps clearly over remote sessions.
• Sound judgment to ask for help,appropriateescalationof issues, andthe ability toprovideenough technical detail for senior administrators to act quickly.
• Basic Excelproficiencyfor tracking device lists, remediation status, deployment results, and issue trends.
• Ticketing system literacy, withServiceNow and/orJIRAexperience helpful buttrainable on the job.

Core Technical Requirements

• Familiarity with SCCM, Intune, with willingness to deepen skills across endpoint management and cloud administration toolssuch asAzureUpdate Manager.

• Basic Active DirectoryandEntraIDexperience, including user and computer object lookup, group membership review, permissions awareness, and access request support.

• General networking troubleshooting, including DNS lookups, traceroute, connectivity checks, VPN-related issues, and WSUS or update source troubleshooting.

• Experience with Qualys, Tenable,NinjaOne, or similar vulnerability scanning, endpoint monitoring, or remote management tools is a strong plus.

• Azure Update Manager familiarity a plus

• Microsoft certifications in Windows client administration, endpoint management, Microsoft Defender, Purview, Azure fundamentals, or related Microsoft cloud technologies are a plus.

• Experience interpreting vulnerability scan results and translating scan findings into remediation actions.

Desired Qualifications

• Experience using remote support tools to troubleshoot endpoints, coordinate with users, and resolve software or configuration issues without requiring deskside access.
• Experience supporting Windows 10, Windows 11, and Windows Server environments, including software installation, update troubleshooting, device health checks, and basic administrative tasks.

In compliance with this state’s pay transparency laws, the salary range for this role is $135,000- $140,000 - $145,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location.

In addition, specific skills/experience required are as follows:

• Servant Leader- You are hyper focused on engaging employees, fostering their development, and building a positive culture.
• Solutions Focused- You see opportunities in every business problem and can develop, articulate, and implement solutions.
• Collaboration- You are a relationship builder across all levels of the organization and across all business units.
• Instills Trust- You do what you say, and you follow through on commitments, you act with integrity, you are consistent and are perceived as credible.
• Impact & Influence Thinking- You gain support for ideas, proposals, and solutions, and get others to act, with or without formal authority, to advance initiatives/objectives.

About Tantus, a Sikich Subsidiary

Tantus, a Sikich Subsidiary, offers the public and private sectors a diverse platform of professional services across consulting, technology, and compliance. Highly specialized and hands-on teams deliver integrated solutions rooted in deep industry experience. Our approach is strategically and thoughtfully designed to help our clients, teams and communities accelerate success.

Tantus, a Sikich Subsidiary has approximately 2,000 team members andoperatesacross North America,EMEAandAPAC.

Tantus, a Sikich Subsidiary Total Rewards

Our team members enjoy expansive benefits ranging from competitive compensation and insurance options to wellness programs and a flexible time off policy, to name only a few. Tantus, a Sikich Subsidiary also takes pride in prioritizing team members’ health, total wellbeing and time spent with family, friends and in the pursuit of personal goals, hobbies, and endeavors.

Some examples of our many benefits:

• Tantus, a Sikich Subsidiary maintains a Flexible Time Off (FTO) Policy. We encourage every full-time employee, as your role permits, to utilize paid time off (personal time, mental/physical health care, vacation, sick leave, etc.). Waiting for time off to accrue is common at other companies. At Tantus, a Sikich Subsidiary, you do not have to wait for this benefit to kick in. FTO is activated on your first day with our organization.
• Tantus, a Sikich Subsidiary will also recognize paid holidays during the year and strives to permit employees to have time off the last week of the calendar year when client and project work permits.
• Tantus, a Sikich Subsidiary offers a comprehensive wellness program to engage, challenge and empower team members to take responsibility for their wellbeing. Activities can be tracked through our wellness provider to obtain gift cards and other rewards.

We also offer:

• Flexible work arrangements
• Health, dental, vision, life, and accident/death/disability insurance options
• HSA employer contribution
• Eleven (11) paid holidays annually.
• A robust paid Parental Bonding Leave program covering birth, adoption, and foster children.
• 401(k) with employer contributions
• Tuition reimbursement
• Generous employee referral bonus program
• Client referral bonus program
• Pet insurance
• FORCE - Tantus, a Sikich Subsidiary community volunteer program enabling each team member to use up to four hours of paid time annually to volunteer and make a difference in their localcommunities.

Want to learn more? Visit our Careers website or Glassdoor profile.

Tantus, a Sikich Subsidiary is an Equal Opportunity Employer M/F/D/V

What to expect when you join Tantus, a Sikich Subsidiary

Team members at Tantus, a Sikich Subsidiary have a lot in common while also being part of a rich and varied group of contributors, creating a distinct and thriving culture. Chief among our commonalities is a desire for growth and a shared unity of purpose in our professional lives. We believe that through diverse perspectives, challenging the status quo and rewarding action, we accelerate innovation and drive growth - for our clients, for ourselves and for our communities.

The professional services landscape continues to evolve. For Tantus, a Sikich Subsidiary, this means we have an opportunity to further cement our leadership position in this industry and continue to grow our organization in increasingly exciting ways. This growth is meaningful for every team member at our company because larger companies simply see more interesting client opportunities and can attract impressively talented individuals like you. Through a dedicated focus on key business priorities and intentionally creating a rewarding employee experience, Tantus, a Sikich Subsidiary has developed into a highly regarded provider of professional services and a sought-after employer of choice.

Do you want to work with other skilled and agile practitioners who thrive on challenge and growth? We believe everyone has untapped potential. That’s why we lead with vision and act fast, pairing deep expertise with practical solutions. Our teams cut through complexity and deliver real impact. It’s our hope that you find more than just a job. At Tantus, a Sikich Subsidiary, you’ll find optimism, clear insights and genuine warmth, without egos., Sikich practices in an alternative practice structure in accordance with the AICPA Professional Code of Conduct and applicable law, regulations, and professional standards. Sikich CPA LLC is a licensed CPA firm that provides audit and attest services to its clients, and Sikich LLC and its subsidiaries provide tax and business advisory services to its clients. Sikich CPA LLC has a contractual arrangement with Sikich LLC under which Sikich LLC supports Sikich CPA LLC’s performance of its professional services. Sikich LLC and its subsidiaries are not licensed CPA firms.

“Sikich” is the brand name under which Sikich CPA LLC and Sikich LLC provide professional services. The entities under the Sikich brand are independently owned and are not liable for the services provided by any other entity providing services under the Sikich brand. The use of the terms “our company”, “we” and “us” and other similar terms denote the alternative practice structure of Sikich CPA LLC and Sikich LLC. Cotton & Company is an Equal Opportunity Employer