NETWORK TECHNOLOGY SPECIALIST - (CENTRALIZED ADVANCED WORK) SERVER TEAM

• Assists with data classification work to ensure proper handling and security of data.
• Assists with security auditing, enforcement of best practices, and creation of new security processes.
• Assists with the training in the operation of computers and software application use.
• Configures, installs, maintains, and supports software and peripheral equipment, including printers; provides hardware and software maintenance, training, and technical support for various programs.
• Documents computer maintenance, updates, and installations through help ticketing and inventory systems.
• Establishes user and operations communications procedures with systems personnel.
• Maintains and supports LAN/WAN, regional telecommunication systems, telephone systems, and regional electronic mail systems.
• Provides first-level support for LAN-based applications and customer support on networked applications.
• Provides maintenance in a timely manner in response to user requests.
• Provides recommendations and creates requisitions for purchasing hardware and software.
• Supports end users in all areas of computer operations, communications, software, and hardware.
• Other duties as assigned.

This is a competitive Civil Service position. The selected candidate must possess this title, be among the top three of a binding Civil Service Certificate of Eligible List for this title, or be among the top three after taking the required Civil Service exam for this title.

• Graduation from a regionally accredited or New York State registered two (2) year college with an Associate’s Degree in Computer Science, Information Systems, or a related field; or
• Completion of sixty (60) college credit hours, fifteen (15) of which shall have been in Computer Science, Information Systems, or a related field; or
• Graduation from high school or possession of an equivalency diploma and completion of a one (1) year business certificate program that includes computer coursework and either 1) 30 college credits or 2) one (1) year of experience working in a business setting requiring the use of personal computers and multiple software; or
• Graduation from high school or possession of an equivalency diploma and two (2) years’ experience in the installation and support of personal computers, computer applications, LANS/WANS and/or data communications; or

• A satisfactory equivalent combination of training and experience

• NOTE: The BOCES Computer Network Technology (Career & Technical Education) program and other programs from other states like the BOCES Computer Network Technology (Career & Technical Education) program have been deemed equivalent to the one-year business certificate program that includes computer coursework.

• Strong communication skills, both written and interpersonal, are required.
• Ability to work effectively in a team environment and manage the daily workload.
• Proficiency in troubleshooting, maintaining, and supporting networked PCs and Windows-based servers is essential.
• Must possess working knowledge of Windows 10/11, Windows Server 2016/2019/2022, Hyper-V, Microsoft Office 365, and PC configuration. Ability to learn Microsoft online Management Portals.
• Experience working with Microsoft System Center - SCOM, SCCM, DPM.
• Excellent oral and written communication skills, high logical reasoning, resourcefulness, sound judgment, tact, patience, and good physical condition are necessary.

Tuition reimbursement, 403(b), Health insurance, Vision insurance, Dental insurance, Flexible spending account, Paid holidays Elmira, NY 14903

Full job description

Exceptional package including but not limited to:

• Paid annual holidays
• Schedule follows BOCES school calendar or host site school calendar
• Generous paid sick/vacation time
• Premium Health plans (GST pays 82%)
• Premium Dental and Vision Plans

• FSA & HRA

• NYS Retirement System
• 403b Plan/457 optional
• Deferred Comp Optional
• Additional Stipends per NU Policy
• Tuition Reimbursement

Full-time position (1.0 FTE), 8-hours per day, 12-months per year