Versant Dotnet Support Engineer

• Administer and maintain the platform, including user account management, rundown configuration, and system health monitoring
• Serve as the primary point of contact for application incidents - triaging, diagnosing, and resolving issues related to client crashes, server connectivity, and version conflicts
• Manage application version upgrades, coordinate testing cycles, and validate stable releases prior to deployment
• Build and maintain monitoring dashboards and automated test suites to proactively detect and prevent system failures
• Oversee integrations between the platform and third-party broadcast tools including graphics systems and media asset management platforms
• Collaborate with cross-functional teams to assess the impact of system changes on end-to-end broadcast workflows
• Support platform migration initiatives, including stakeholder training, compatibility validation, and transition planning
• Provide after-hours and on-call support as needed to maintain broadcast uptime

• 5+ years of experience in application support, or a related IT operations role
• Experience in Dotnet with AWS background and experience
• Experience with monitoring and observability tools (e.g. Datadog, Splunk)
• Hands-on experience with automated testing frameworks
• Strong troubleshooting and incident management skills
• Excellent communication skills with the ability to work under pressure in a fast-paced live broadcast environment

Pulled from the full job description Health insurance Retirement plan Vision insurance Dental insurance, The pay range that the employer in good faith reasonably expects to pay for this position is $39.30/hour - $61.40/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.