Network Administrator (WAN)

• Troubleshoot and develop solutions with LAN/WAN protocols such as Border Gateway Protocol (BGP), Open Shortest Path First (OSPF) and Enhanced Interior Gateway Routing Protocol (EIGRP).
• Configure, monitor and troubleshoot IP/MPLS backbone network.
• Assist with the installation and configuration of existing and new WAN transport systems as directed by the USAFCENT/A6 leadership.
• Develop standardized testing and cutover plans for USAFCENT WAN new equipment.
• Establish testing and remote monitoring procedures to ensure reliable operation of WAN transport in theater.
• Collect networking metrics for analysis to determine sub-standard network performance both remotely and locally.
• Analyze a myriad of networking metrics and recognize sub-par network performance.
• Configure and troubleshoot QOS involving policing, shaping and queuing.
• Report system and network documented finds for analysis and trending of bandwidth and network security incidents.
• Provide first-level technical support to deployed users, escalates complex problems as required.
• Act as a consultant and provide feedback to the government to optimize the WAN transport networks.
• Identify and evaluate the operational impact of all outages.
• Coordinate with external agencies for outage resolution as required by local policy.

3+ years experience in network support. Associate’s degree in a related field. Additional years of experience may be substituted for degree requirements. Must be Security+ certified (or hold an equivalent certification in compliance with DoD 8570 IAT Level II). Must be CCNA certified. Must hold the ITIL Foundations certification or be able to obtain the certification within 60 days of hire. Must have firewall administration experience. Experience providing LAN/WAN enterprise support. Must possess experience and demonstrate an understanding of Microsoft server installation, roles, Active Directory, storage, performance management, and maintenance.

Experience supporting DoD projects.

Must have strong communication skills and be able to interact professionally within all levels of an organization. Must be able to provide support in a 24/7/365 environment including occasionally covering shifts outside of the assigned shift and/or providing after hours, weekend, or holiday support as needed on a rotational basis. Must be able to travel to CONUS or OCONUS sites to provide TDY support. Must be a US citizen and hold a current Secret clearance.

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.