Sr. Manage - Clinical Vendor Governance

The Senior Manager serves as a key governance support for assigned vendor opportunities and vendor portfolios facilitating and supporting third-party collaborators through the Clinical Vendor Governance lifecycle. This role plays a critical role in advancing the Clinical Vendor Governance operating model and ensuring enterprise visibility, accountability, and standardized decision-making. Primary duties include:

Governance Operations and Workflow Administration

• Manage governance workflows, vendor inventories, lifecycle tracking systems, stage gates, and decision logs.
• Monitor governance timelines, milestones, deliverables, and approval requirements.
• Coordinate governance forum agendas, meeting materials, action tracking, and follow-up activities.

Governance Execution & Lifecycle Management

• Serve as a primary support for assigned vendor opportunities and business stakeholders as they navigate through the Clinical Vendor Governance lifecycle, including intake, assessment, due diligence, business case development, and governance review.
• Facilitate progression of vendor opportunities through governance stage gates and approval processes.
• Ensure governance documentation, approvals, decisions, and supporting materials are maintained according to established standards.
• Escalate risks, issues, and dependencies
• Support audit readiness activities and governance reporting requirements.
• Coordinate issue tracking, remediation activities, and documentation associated with governance findings.
• Communicate decisions, action items, risks, and status updates to vendors and business stakeholders
• Capture stakeholder feedback and identify opportunities to improve governance effectiveness and user experience.

Process Improvement & Program Development

• Support continuous improvement efforts across the Clinical Vendor Governance program.
• Contribute to development of governance tools, templates, intake processes, reporting capabilities, and operational workflows.
• Maintain governance data, vendor inventories, and lifecycle tracking systems.
• Support implementation of technology platforms and reporting solutions that improve visibility and governance effectiveness.
• Identify opportunities to improve efficiency, consistency, transparency, and stakeholder experience throughout the vendor lifecycle.

• 3+ years of experience in healthcare operations, vendor management, clinical operations, strategy, consulting, population health, care management, utilization management, or related healthcare functions.
• Experience leading cross-functional projects and governance initiatives.
• Strong business case development, analytical, problem-solving, and decision-support capabilities.
• Knowledge of healthcare vendor management, contracting processes, and governance frameworks.
• Ability to influence stakeholders across multiple functional areas and organizational levels.
• Strong verbal, written, presentation, and facilitation skills.
• Experience interpreting operational and financial performance data.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Commitment to collaboration, continuous improvement, and operational excellence

Preferred Qualifications

• Experience with QuickBase, PowerBI, and SharePoint preferred, * Bachelor’s degree in business administration, HealthCare Administration, supply chain management or a related field is required and/or equivalent experience

$67,900.00 - $182,549.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.