Entry-Level Systems Analyst

We are looking for an Entry-Level Systems Analyst to support the monitoring, analysis, and performance optimization of tolling systems. This position is full-time , onsite , and based in Orlando, FL .

What You’ll Do

• Analyze tolling systems to ensure maximum operational efficiency and performance

• Monitor and evaluate daily and weekly lane performance reports and dashboards

• Perform hyper care monitoring for newly implemented and upgraded toll lanes

• Complete training and execute basic Lane/Plaza Fault Isolation activities

• Investigate and analyze discrepancies reported by Operations, Finance, and Maintenance teams

• Assist in identifying system issues and support resolution efforts to maintain uptime and reliability

• Collaborate with cross-functional teams to improve tolling system performance and operational processes

We are looking for a motivated Entry-Level Systems Analyst ready to take us to the next level! If you are proficient with Excel, Word and PowerPoint, Familiar with Lunux commands, and are looking for your next career move, apply now., + Proficiency in Microsoft Excel, Word, and PowerPoint

• Familiarity with Linux commands and server support fundamentals

• Basic SQL query writing skills

• Strong analytical and problem-solving abilities

• Excellent attention to detail and organizational skills

• Ability to work effectively in a fast-paced operational environment

Preferred:

• Experience developing or working with Excel macros and Visual Basic

• Knowledge of Excel Pivot Tables

• Exposure to systems monitoring, troubleshooting, or technical support environments

• Understanding of tolling systems or transportation technology environments

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional movement throughout the office

• Ability to conduct repetitive tasks on a computer utilizing a mouse, keyboard, and monitor

$24.50 per hour

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.