Apple Technician / Specialist

• Provide in-shop and onsite Apple Laptop and Desktop repair.
• iOS device repair (iPhone’s, iPad’s, etc).
• Assist customers in setting up Apple Devices
• Possesses In depth Mac OS and iOS systems.
• Uses specific tools to diagnose issues, make recommendations for repair or replacement to customers and test any new parts that are installed.
• Uses problem-solving and people skills to ensure swift resolutions to technical problems.
• Provides accurate timelines for repairs and upgrades.
• Tests, troubleshoots, and diagnoses computer hardware failures.
• Contributes to team effort by taking on additional tasks as needed.
• Provides top-notch customer service.

Knowledge of laptops, computer, tablets and/or Apple Products, Listening, Customer Service, Flexibility, Problem Solving Skills, Product Knowledge, People Skills, Dependability, General Math Skills, Written & Verbal Communication., * Apple Certified Macintosh Technician (ACMT)

• Apple Certified iOS Technician (ACiT)
• Willing to train and certify based on job history and experience

• Full-time position available.
• Fast-pace opportunity for advancement.
• Employee discount.
• Paid training & certification on the latest Apple technologies.