Telecommunications Technician
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Role details
Tech stack
Job description
These values are the cornerstone that brings us together, consistently reminding us of our mission and guiding all our efforts. We are unabashedly competitive and driven by a relentless pursuit of excellence. Every project, every challenge, and every opportunity is met with discipline, focus, and an uncompromising commitment to succeed. Our path to excellence begins with it, commitment, and our team’s goal of achieving customer fanatics. At Smartlink, you are empowered to make the right decisions, do your job well and bring something to the table no matter your position. This involves autonomy, responsibility, contribution, support, and growth. This approach ensures that every team member feels valued and motivated to contribute their best, fostering a collaborative and high-performing environment., Job Summary: Working as a Field Technician II within Smartlink’s Technology Solutions Division, this role supports wireless telecommunications infrastructure projects across a variety of environments, including in-building systems, rooftops, and tower sites (no cell tower climbing required). The ideal candidate brings strong teamwork experience, customer-facing skills, and hands-on expertise in fiber installation activities, including fiber pulling, cable dressing, and project closeouts. Experience with fiber testing is preferred., * Install, assemble, integrate, program, maintain, decommission, and repair wireless telecommunications and network equipment and systems, including:
- CAT5 and CAT6 cabling, routers, twisted pair, optical fiber, and assorted power and data cabling routed through conduit, cable trays, above ceilings, and between floors.
- DC power plants and rectifiers, LMUs, BTS equipment (2G, 3G, and 4G), MCPAs, RF filters, duplexers, backhaul systems (copper, fiber, and microwave), and network routers.
- Perform all functions related to standard cell site acceptance, including equipment receiving, installation, and cabling.
- Serve as a project lead when required, maintaining project trackers and providing regular status updates to management.
- Proactively identify and address internal and external issues in partnership with supervisors, offering effective and timely solutions.
- Conduct required testing and validation procedures using a variety of test equipment.
- Perform all tasks in compliance with company policies, OEM requirements, customer specifications, and established safety practices.
- Fabricate, terminate, and label cables and connectors to quality and performance standards.
- Deliver excellent customer service to internal teams and external clients.
- Complete, maintain, and process all required documentation, job records, and reports accurately and on time.
- Maintain
- thorough and accurateproject files, trackers, and documentation while providing consistent communication to management.
- Properly operate, maintain, and care for multiple types of test equipment; report calibration or repair needs as required.
- Effectively manage project deliverables, timelines, risks, and dependencies in accordance with the statement of work (SOW).
- Provide training and guidance on policies, procedures, and technical tasks to teammates as needed.
- Other duties as assignedQualifications & Requirements
Requirements
Must have Electrician License, * Valid driver’s license with a clean driving record.
- Minimum of four (4) years of related experience and/or technical training; an equivalent combination of education and experience will be considered.
- Strong technical and mechanical aptitude; experience with wireless telecommunications fiber installation, router upgrades, system integration, testing, troubleshooting, and DC power installation, modification, and upgrades is preferred.
- Working knowledge of Microsoft Office applications, including Word, Excel, and Outlook. Strong organizational, communication, and documentation skills with consistent attention to detail.
- Proficiency with hand tools, power tools, and relevant telecommunications testing equipment.
- Ability to work outdoors in all weather conditions and during non-standard hours as required by project demands.
- Ability to work independently, troubleshoot issues, and resolve technical challenges with minimal supervision.
- Customer-service oriented with demonstrated team leadership experience.
- Dependable, self-motivated, and eager to learn additional technical skills.
- Professional appearance and conduct at all times.
- Reliable personal vehicle for local travel.
Physical Requirements
- Ability to stand, walk, or hike for extended periods and cover long distances as required.
- Ability to bend, reach, climb, and safely lift, carry, or handle items weighing up to 25 pounds.
- Travel Requirements
- Extensive local travel (greater than 75%) is required for this position.EQUAL OPPORTUNITY EMPLOYER
Benefits & conditions
Pulled from the full job description Referral program Parental leave 401(k) Health insurance 401(k) matching Paid time off Employee discount, * 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
About the company
Smartlink is dedicated to empowering those who are competitive and aim for the win. The company’s core values- Creating Customer Fanatics, Innovate and Create, One Team, We Are All In, and Safety Leads to Success-serves as a guide to our teams and sets the expectations for every member.
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