Manager, Commission Systems Delivery

Do you thrive in leading teams to deliver exceptional project outcomes while driving improvements in business processes? Join Spectrum as the Manager of Commission Systems Delivery, where you’ll guide the business analyst staff through all phases of project implementation, requirement gathering and system testing. Your leadership will bridge business operations and technology, ensuring projects are completed with precision and drive meaningful enhancements to our commission systems.

• Lead and motivate the Commission Systems team through shifting priorities for projects and enterprise initiatives
• Oversee the Change Request intake process, ensuring requests are fully documented and submitted promptly
• Provide consultative support to stakeholders to identify, prioritize and recommend solutions for competing requests
• Resolve roadblocks and mitigate risks by acting as an escalation point to ensure successful on-time project delivery
• Delegate and align resources to guarantee completion of work and business continuity
• Coordinate kick-off meetings for major development projects and maintain project documentation for stakeholder review
• Manage project tasks for commission systems, collaborating with cross-functional teams to deliver quality features and user experience
• Partner with QA teams to develop and execute test plans, ensuring business specifications and technical requirements are met
• Compile, analyze and present complex data related to system configuration, recommending scalable solutions and automation opportunities

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future., * Bachelor’s Degree in a related field or equivalent combination of education and experience, * 5+ years of project management experience, * Ability to read, write, speak and understand English

• Ability to work independently
• Ability to supervise and motivate others
• Ability to communicate clearly in oral and written formats
• Ability to manage multiple projects and meet deadlines
• Ability to collaborate and solve problems under pressure
• Ability to analyze and interpret data, showing judgment and initiative
• Ability to work with internal and external cross-functional teams
• Ability to establish rapport and gain commitment to project goals
• Professional, positive and approachable demeanor
• Demonstrated interpersonal skills, confidence and comfort around peers and leadership
• Attention to detail and critical thinking
• Negotiation skills with key stakeholders, * Project Management Professional (PMP) certification or completion of a recognized project management curriculum, * 3+ years management or leadership experience leading compensation administration, testing or QA teams
• 5+ years experience with enterprise-level commission systems
• Thorough knowledge of sales commission plans and compensation processes

Here, our employees don’t just have jobs, they’re building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.