Deputy Director, Care Transformation

The Deputy Director leads the development, synthesis, and deployment of high-impact, evidence-based content that supports health centers in implementing practical, measurable improvements in care delivery.

This role is responsible for translating complex clinical literature, policy guidance, quality frameworks, and implementation science into actionable tools, guides, and resources that health centers can implement on the ground. The Deputy Director ensures content is scientifically rigorous, strategically aligned, operationally relevant, and clearly written.

This position requires scientific fluency, strong strategic judgment, exceptional writing and editing ability, and the capacity to work cross-functionally with subject matter experts (SMEs), instructional designers, program leads, communications teams, and external partners. The Deputy Director contributes to the organization as a learning-focused, evidence-driven entity by ensuring that content strategy advances national transformation priorities and delivers practical value to the field., Content Development

• Lead content development for primary care transformation initiatives
• Define content architecture across major initiatives (e.g., Action Guides, implementation roadmaps, toolkits, learning modules, briefs).
• Maintain ownership of assigned content portfolio from concept through publication and dissemination.
• Establish and uphold editorial standards for clarity, scientific accuracy, and field usability.
• Ensure alignment with organizational strategy, national initiatives, and funder priorities.

Evidence Synthesis and Translation

• Distill large volumes of peerreviewed literature, federal guidance, clinical recommendations, and implementation frameworks into clear, operational steps.
• Translate evidencebased clinical and systems change concepts into practical workflows, checklists, templates, and decision supports.
• Apply principles of implementation science and adult learning to increase realworld uptake.
• Identify emerging evidence and determine relevance and application for health centers.

Writing and Editorial Leadership

• Write and edit highquality, publicationready content including: action guides, transformation roadmaps, technical briefs, executive summaries, fieldfacing implementation tools
• Ensure writing is concise, evidencebased, and accessible to clinical and operational leaders.
• Provide developmental and substantive editing support to internal contributors and SMEs.
• Maintain consistency in voice, structure, and usability across all products.

Content Judgment and Thought Leadership

• Determine which evidence, frameworks, and approaches are most actionable for safetynet primary care settings.
• Balance scientific rigor with operational feasibility.
• Identify gaps in existing resources and propose new content initiatives.
• Contribute to proposal development, strategic planning, and funder deliverables.

Cross-Functional Collaboration

• Partner with clinical SMEs, program directors, instructional designers, data analysts, and communications teams to codevelop content.
• Guide SMEs in shaping technical expertise into clear and usable products.
• Collaborate with Learning and Development team to translate written content into interactive learning experiences.
• Work with communications teams to align dissemination strategies and messaging.

Field Relevance and Impact

• Ensure content reflects realworld workflows in community health centers.
• Incorporate feedback loops from health centers, PCAs, and HCCNs to refine materials.
• Contribute to presentations, webinars, and national meetings to support scale and spread of evidencebased practices.

Project and Portfolio Management

• Manage multiple content initiatives simultaneously with defined timelines and deliverables.
• Coordinate review cycles, SME input, and version control processes.
• Contribute to funder reporting, proposal content, and impact documentation.

• Master’s degree required (MPH, MPA, MSN, MS, or related field preferred).
• At least 5 years of experience in primary care, public health, quality improvement, health services research, or related field (clinical background strongly preferred)
• Demonstrated experience synthesizing clinical literature into actionable tools or guidance.
• Experience working in or with community health centers, safetynet providers, or healthcare transformation initiatives preferred.
• Strong scientific literacy and ability to critically appraise clinical literature.
• Deep understanding of primary care systems, quality improvement, and valuebased care.
• Experience applying implementation science principles to realworld settings.
• Ability for 10% travel to NACHC conferences and events., * Ability to use Microsoft Office Suite products.
• Ability to use Asana or related project management software.
• Excellent collaboration and stakeholder engagement skills.
• Exceptional writing and substantive editing skills.
• Demonstrated ability to distill complexity into clarity.
• Ability to manage multiple highpriority projects with minimal supervision.
• High standards for clarity, accuracy, and usability.
• Comfort working at the intersection of strategy and execution.
• Commitment to advancing highquality care in safetynet settings.

At NACHC, you’ll be part of a dedicated and collaborative team working to improve the health and well-being of communities nationwide. We offer competitive compensation, comprehensive benefits, and opportunities for growth in a purpose-driven organization.

Salary: $101,000 - $130,000

Founded in 1971, the National Association of Community Health Centers (NACHC) serves as the leading voice for America’s Health Centers and the people and communities they serve. NACHC works to promote the provision of high-quality, affordable, community-based health care to everyone, particularly to underserved populations., Founded in 1971, the National Association of Community Health Centers (NACHC) serves as the leading voice for America’s Health Centers and the people and communities they serve. NACHC works to promote the provision of high-quality, affordable, community-based health care to everyone, particularly to underserved populations