SR DIRECTOR, AGENTIC SYSTEMS

Work Where You Matter: At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview:

This role exists to design, build, and scale Dollar General’s enterprise agentic AI capabilities that transform workflows, decision-making, and employee productivity. The Senior Director owns the strategy, platforms, and execution of agentic systems that combine LLMs, tools, workflows, and enterprise data into reliable, governed, outcome-driven solutions. This leader ensures agentic AI is safely operationalized at scale with measurable business value. Job Details:

Duties and Responsibilities

• Define and lead enterprise strategy for agentic AI systems, including autonomous workflows, copilots, and decision-support agents
• Build and scale teams responsible for agent frameworks, orchestration layers, tool integration, and runtime governance
• Own end-to-end lifecycle of agentic systems from use-case design through deployment, monitoring, and continuous improvement
• Partner with business, IT, security, legal, and HR to embed agents into core workflows responsibly and compliantly
• Establish standards for agent reliability, evaluation, safety, auditability, and value realization.

Knowledge, Skills, and Abilities (KSAs)

• Deep understanding of agentic AI architectures, LLM orchestration, and tool-augmented reasoning
• Experience designing autonomous or semi-autonomous systems operating in enterprise environments
• Strong grasp of workflow automation, decision intelligence, and human-in-the-loop system design
• Proven ability to operationalize AI safely with governance, observability, and controls
• Experience leading senior technical teams building platform-level AI capabilities
• Strong executive communication and cross-functional influence skills
• Ability to translate complex AI concepts into business-relevant outcomes
• Experience integrating AI systems with enterprise applications and data platforms

Qualifications:

Work Expereince and/or Education

• Bachelor’s degree in Computer Science, Engineering, or related technical field
• Advanced degree in AI, Computer Science, or related discipline preferred
• 10+ years of experience in AI, software platforms, or intelligent systems
• 5+ years leading senior engineering or AI platform teams
• Demonstrated experience delivering production AI systems embedded in business workflows *

• Deep understanding of agentic AI architectures, LLM orchestration, and tool-augmented reasoning
• Experience designing autonomous or semi-autonomous systems operating in enterprise environments
• Strong grasp of workflow automation, decision intelligence, and human-in-the-loop system design
• Proven ability to operationalize AI safely with governance, observability, and controls
• Experience leading senior technical teams building platform-level AI capabilities
• Strong executive communication and cross-functional influence skills
• Ability to translate complex AI concepts into business-relevant outcomes
• Experience integrating AI systems with enterprise applications and data platforms, Work Expereince and/or Education
• Bachelor’s degree in Computer Science, Engineering, or related technical field
• Advanced degree in AI, Computer Science, or related discipline preferred
• 10+ years of experience in AI, software platforms, or intelligent systems
• 5+ years leading senior engineering or AI platform teams
• Demonstrated experience delivering production AI systems embedded in business workflows *