HRIS Business Analyst

The Senior HRIS Business Analyst partners with HR, Payroll, Talent, Recruitment, IT, and business leaders to improve processes, optimize technology solutions, and support strategic initiatives. This role is responsible for analyzing business needs, managing system enhancements, supporting HR technology platforms, and delivering projects that improve efficiency, automation, reporting, and the employee experience.

Your Impact

The essential functions of this position include the following but not limited to:

• HR Technology Strategy & Leadership - Define and execute the HR technology roadmap in alignment with HR and organizational priorities. Partner with HR leadership and key business stakeholders to identify opportunities to improve HR processes, employee experience, data quality, and operational efficiency through technology. Serve as a subject matter expert and trusted advisor for HR systems, capabilities, and emerging HR technology trends.
• HRIS Administration & Optimization - Provide leadership and oversight for the administration, configuration, maintenance, and optimization of the organization’s HR technology ecosystem, including core HRIS/HCM, talent acquisition, workforce management, document management, employee service delivery, and related platforms. Ensure systems are configured to support business requirements, scalability, usability, and operational effectiveness.
• Systems Integration & Data Management - Oversee integrations between HR systems and other enterprise platforms, vendors, and third-party applications. Partner with IT and business teams to maintain reliable data flows and system interoperability. Establish standards and controls that support data accuracy, integrity, consistency, and appropriate use across the HR technology environment.
• Process & Technology Enablement - Partner with HR functional teams to evaluate current-state processes, identify opportunities for improvement, and implement technology-enabled solutions. Lead efforts involving workflow optimization, automation, system enhancements, and process standardization to reduce manual effort and improve the employee and HR user experience.
• Security, Access & Governance - Establish and maintain appropriate HR system security, role-based access, and governance standards. Ensure employees and HR teams have the appropriate level of system access to effectively perform their responsibilities while maintaining security, privacy, segregation of duties, and compliance requirements. Coordinate periodic access reviews, audits, and remediation activities as needed.
• HRIS Projects & Implementations - Lead HR technology implementations, upgrades, enhancements, integrations, and other strategic initiatives from requirements gathering through deployment and stabilization. Develop project plans, manage risks and dependencies, coordinate testing and user acceptance, and ensure solutions meet defined business requirements and objectives.
• Reporting, Analytics & Data Enablement - Support the development and governance of HR reporting, dashboards, and analytics capabilities. Partner with HR leadership and functional teams to improve access to reliable workforce information and enable data-informed decision-making while maintaining appropriate data security and confidentiality.
• Vendor & Platform Management - Manage relationships with HR technology vendors and implementation partners, including service performance, escalations, contracts, renewals, and product roadmaps. Evaluate new functionality and technology investments based on business value, organizational requirements, cost, risk, and long-term HR technology strategy.
• Continuous Improvement & Innovation - Monitor developments in HR technology, artificial intelligence, automation, analytics, and employee experience platforms. Identify and evaluate opportunities to introduce new capabilities that improve HR service delivery, productivity, decision-making, and employee experience.
• Team Leadership & Development - Lead, mentor, and develop HRIS team members responsible for systems administration, business analysis, reporting, integrations, and user support. Establish clear priorities and expectations while promoting accountability, collaboration, knowledge sharing, and continuous professional development.

As a Manager, You Are Also Expected To:

• Lead and guide team members while fostering growth through mentoring, coaching, feedback, and professional development.
• Promote an inclusive and respectful environment that values diverse perspectives, collaboration, and open communication.
• Establish clear priorities and accountability while ensuring resources are effectively aligned with business needs.
• Collaborate with HR, IT, Finance, Payroll, Recruiting, Benefits, and other business partners on strategic initiatives and technology decisions.
• Develop strong relationships with stakeholders and effectively communicate technical concepts, risks, recommendations, and decisions to both technical and non-technical audiences.
• Promote proactive problem-solving and conflict resolution while appropriately escalating risks, issues, and decisions when necessary., * Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
• Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
• Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
• Embracing communities: We embrace and support the communities that nurture us. Our employees’’ dedication to fostering positive change is a source of immense pride for us.

Commitment to Diversity, Inclusion and Belonging

• We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
• ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

Physical Requirements

• While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
• By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

ePlus maintains a California Consumer Privacy Act (CCPA) Privacy Notice on our Trust Center, available here: CCPA Privacy Notice.

Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity. Remote

• Bachelor’s degree in Information Technology, Human Resources, Business Administration, Computer Science, Management Information Systems, or a related field, or equivalent combination of education and relevant professional experience.
• Minimum of 7 years of progressive experience supporting HRIS, HCM, HR technology, enterprise applications, or related business systems.
• Minimum of 3 years of experience leading teams, projects, or major cross-functional HR technology initiatives; prior people-management experience strongly preferred.
• Demonstrated experience administering, configuring, and optimizing UKG Pro in an enterprise environment is required, including a strong understanding of core platform functionality, system configuration, security, reporting, integrations, and ongoing system administration.
• Experience leading HR technology implementations, integrations, system upgrades, enhancements, and process-improvement initiatives.
• Strong understanding of HRIS security, role-based access, data privacy, audit controls, system governance, and data integrity principles.
• Experience working with integrations, APIs, middleware/iPaaS solutions, file-based interfaces, and third-party HR technology vendors.
• Strong business analysis skills, including requirements gathering, process mapping, solution design, testing, documentation, and stakeholder management.
• Demonstrated ability to evaluate business processes and identify opportunities for automation, standardization, and technology-enabled improvement.
• Experience with reporting and analytics tools, including HRIS reporting platforms, Excel, Power BI, Tableau, or similar technologies.
• Familiarity with project and process improvement methodologies such as Agile, Lean Six Sigma, DMAIC, or traditional project management practices.
• Experience with tools such as ServiceNow, JIRA, Confluence, or similar service management and work-management platforms is beneficial.
• Certifications such as PMP, CBAP, SHRM, HRCI, Lean Six Sigma, or relevant HR technology/platform certifications are preferred but not required.
• Strong leadership, planning, organization, and decision-making capabilities with the ability to manage multiple priorities and initiatives simultaneously.
• Demonstrated ability to build relationships, influence stakeholders, and partner effectively across HR, IT, Finance, and other business functions.
• Strong analytical and problem-solving skills with the ability to translate business requirements into scalable technology solutions.
• Excellent written and verbal communication skills, including the ability to communicate complex technical concepts to non-technical audiences and senior leadership., Acceptance Testing, Acquisitions Management, Agile Programming Methodologies, Alliance/Partner Marketing, Analysis Skills, Application Programming Interface (API), Artificial Intelligence (AI), Atlassian JIRA, Automation, Business Administration, Business Analysis, Business Processes, Business Skills, Business Solutions, Business Strategy, Channel Strategies, Coaching, Communication Skills, Community Support, Compensation and Benefits, Computer Science, Computer Security, Conflict Resolution, Continuous Improvement, Cross-Functional, Customer Relations, Customer Support/Service, Data Management, Data Quality, Develop and Maintain Customers, Document Management, Documentation, Ecosystems, Emerging Technology, Employment Contracts, Enterprise Applications, Establish Priorities, Finance, Functional Analysis, HRIS/HRMS, Human Resources, Human Resources Management, Human Resources Processes, Human Resources Strategy, Information Technology & Information Systems, Information/Data Security (InfoSec), Interoperability, Leadership, Leading Edge Technology, Lean Six Sigma, Legal, Management of Information Systems/Technology (MIS), Mentoring, Middleware, Multitasking, Needs Assessment, Operations Processes, Physical Demands, Power BI, Presentation/Verbal Skills, Privacy Controls, Problem Solving Skills, Process Improvement, Product Planning, Project Development, Project Management Professional (PMP), Project Planning, Project/Program Management, Recruiting/Staffing Agency, Regulatory Compliance, Reliability Engineering, Reporting Dashboards, Requirements Management, Risk, Risk Management, Sales Qualification, Service Delivery, ServiceNow, Six Sigma DMAIC, Society for Human Resource Management (SHRM), Strategic Planning, Supplier Relationship Management (SRM), System Integration (SI), Systems Administration/Management, Systems Maintenance, Tableau, Team Lead/Manager, Team Player, Technical Delivery, Technical Recruiting, Technical Strategy, Technical Support, Test Design, Trend Analysis, Usability Engineering, User Interface/Experience (UI/UX), Vendor/Supplier Relations, Workforce Management, Writing Skills

The initial base salary range for this position is expected to be between $110,000 and $145,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Are you up to the challenge? At ePlus, we engineer transformative technology solutions for the most visionary companies in the world. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our partnerships with leading edge technology manufacturers-many of which look to us for their own technology infrastructure needs-keep us immersed across the broad spectrum of the IT ecosystem., At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results., ePlus engineers transformative technology solutions for the most visionary organizations in the world. Through our master architects, engineers, and consultants, we see our clients’ horizons and craft sustainable IT roadmaps to get them there. Then we make it happen. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our deep partnerships with top manufacturers-many who look to us for their own technology needs-keep us immersed across the IT ecosystem. From strategy to fulfillment to managed services, we enable our clients to realize what it means for technology to do more.

Company Size: 1,500 to 1,999 employees