IT Technician 1

If you are an IT Support Technician just getting started in your career or looking for an opportunity to grow, Emerson has a role available at their Rosemount Specialty Products location in East Wenatchee, WA. This role reports to the IT Manager and offers the chance to have large impact on the overall business through vital manufacturing support, technical problem-solving, and innovation.

At RSP, we build custom sensors for the harshest environments from deep in the ocean to outer space. We are continually innovating to meet the evolving needs of our customers, and we happen to do this amazing work along the Columbia River in the North Central Cascade Mountains. This area provides many opportunities for hiking, skiing, fishing, mountain biking, river rafting and so much more. If this sounds like the job and the place for you, come join our great team!

In This Role, Your Responsibilities Will Be:

• Install, configure, deploy, and maintain Windows 10/11 on desktop and laptop systems.
• Provide Tier2 and Tier 3 technical support for hardware, software, operating systems, and peripheral devices.
• Deploy operating system images and application packages.
• Troubleshoot complex desktop, application, printing, networking, and authentication issues.
• Administer Microsoft 365 applications, including Outlook, Teams, and Office.
• Active Directory, Azure Active Directory (Microsoft Entra ID), Group Policy, and user account management.
• Monitor endpoint health and proactively resolve recurring issues.
• Coordinate hardware lifecycle management including procurement, deployment, refreshes, and asset tracking.
• Collaborate with server, network, cybersecurity, and application teams to resolve cross-functional issues.
• Document technical procedures, knowledge base articles, and standard operating procedures.
• Maintain software inventory and ensure licensing compliance.
• Evaluate and test new hardware, operating systems, and applications before production deployment.
• Support conference room technology, docking stations, monitors, and audiovisual equipment.
• Participate in on-call support and after-hours maintenance as required., At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact.

You anticipate the impact of emerging technologies and make adjustments. You gain insight into your customer needs and build relationships while taking on new opportunities and tough challenges with enthusiasm. You communicate a clear understanding of the unique needs of the different people you are serving, and you rebound from setbacks and adversity when facing difficult situations.

For This Role, You Will Need:

• Zero to one year of applicable experience
• Associate Degree in Computer Science or related IT

Preferred Qualifications That Set You Apart:

• Experience with Microsoft 365 applications
• Experience in a corporate IT environment
• Experience supporting end users
• Bilingual in English and Spanish, Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k) with match, Profit-sharing, tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Our compensation philosophy is simple: we pay a competitive hourly rate, within the local market in which we operate, and reward performance during our annual merit review process. The hourly range for this role is $26.88 - $30.18 per hour, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.

WHY EMERSON (https://www1.emerson.com/en/corporate/careers/meet-emerson)

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems - for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together., Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team - let’s go!