Services Architects II

Job Duties: Lead the pre-sales and project oversight for the SMB Migration Factory, including Project Delivery and pre-sales: Scoping, Pricing, Building Statements of Work, and engagement with AWS. Responsible for designing and implementing service delivery solutions and strategies that align with client needs and business objectives. Create service delivery frameworks, identify the right technologies and methodologies, and ensure that services are delivered effectively. Shaping the overall service delivery landscape and play a lead role on consulting engagements. Serve as the face to the customer and provide leadership of the delivery team. Develop and design service delivery frameworks or deliver complex services, including processes, methodologies, and technology solutions to meet the specific requirements of clients. Create detailed as builds documentation and architectural plans that address client needs and challenges. Collaborate and consult closely with clients to understand their needs, goals, and constraints, and align solutions with these client specific requirements. Take the lead on projects, manage resources, timelines, and budgets, and ensure the successful execution of service delivery solutions. Implement and maintain quality standards and best practices to ensure that service delivery solutions meet high-quality benchmarks. Mentor and collaborate with junior architects and other team members to share knowledge, best practices, and guidance. Stay current with industry trends and technological advancements, and actively seek opportunities to enhance service delivery processes, efficiency, and overall quality. Contribute to the strategic direction of service delivery within the organization, including shaping the services strategy and aligning it with business objectives. Build and nurture strong, long-lasting relationships with key clients to ensure their ongoing satisfaction and loyalty.

Employer will accept a Bachelor’s degree in Computer Science, Electronics Engineering or related field and 5 years of experience in the job offered or in an information technology project manager-related occupation.

Pulled from the full job description

• Parental leave
• Health insurance
• 401(k) matching
• Paid time off
• Life insurance
• Disability insurance, CONTACT: Search by title and apply online at https://www.ingrammicro.com/en-us/careers/work-for-us

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more at www.ingrammicro.com