Digital Project Manager, Tik Tok Shop

Join a fast-moving digital commerce team and help drive go-to-market execution for a growing social shopping channel. This hybrid project management role supports campaign planning, live events, influencer activations, product launches, and cross-functional coordination to keep initiatives moving smoothly and on schedule. Responsibilities

• Manage the go-to-market calendar for upcoming activations, campaigns, launches, and live shopping events
• Coordinate timelines, deliverables, and follow-ups to keep multiple projects on track
• Support the execution of major brand activation moments, including event-based and livestream initiatives
• Collaborate with internal teams and external partners to help bring campaigns and live experiences to life
• Help organize sampling needs, track deadlines, and ensure key stakeholders stay aligned
• Lead or support cross-functional meetings by preparing agendas, capturing notes, and documenting action items
• Maintain reporting, trackers, and program updates to support visibility across the team
• Assist with expense tracking, process documentation, and SOP development for new workflows
• Draft internal newsletters and communication updates for broader merchandising, digital, and marketing groups
• Monitor the team inbox and route requests to the appropriate stakeholders in a timely manner
• Track and prioritize enhancement requests, including outlining business need, value, and risk
• Partner with IT and product teams as needed to gather business requirements and support ongoing improvements

• 3-5+ years of experience in project management, merchandising, buying, category management, digital marketing, brand activations, or related work
• Experience supporting retail, eCommerce, CPG, beauty, or consumer-focused initiatives
• Strong ability to manage calendars, deadlines, and multiple priorities in a fast-paced environment
• Excellent written and verbal communication skills
• Ability to work cross-functionally with internal teams and external partners
• Comfort working in an evolving, ambiguous environment and adapting quickly to changing needs
• Proficiency with Microsoft Office tools, especially Excel and PowerPoint
• Strong organizational skills and attention to detail
• Ability to take initiative, solve problems, and follow through on tasks

Preferred Skills

• Exposure to social commerce, influencer programs, creator partnerships, or livestream campaigns
• Experience coordinating product launches or high-visibility brand activations
• Familiarity with go-to-market planning and merchandising workflows
• Experience creating process documentation or building SOPs
• Comfort working with reporting trackers, program dashboards, or operational updates
• Experience partnering with IT or product teams on business requirements
• Passion for social media and the creator economy

Horizontal is committed to fostering an inclusive, respectful, and equitable workplace where people from all backgrounds feel valued and supported. We welcome applicants who bring unique perspectives, experiences, and ideas, and we believe diverse teams help create better outcomes for everyone.