Help Desk Support Analyst

Join Adecco in a dynamic, corporate environment located within Dublin, CA. This is an exciting long-term temporary opportunity to work directly with a Fortune 500 company at their Corporate Headquarters. If you have a solid background in help desk support and are looking to advance your career within a reputable organization, this position is ideally suited for you., As a Help Desk Support Analyst you will support the mission to develop and support people, reports, and systems that improve the overall effectiveness of the Allocation Operations department. You will be the main point of contact for data-related reporting and system support needs. You will regularly analyze how the systems and reporting work and will provide data insights that drive high-value business outcomes., * Generate reports and validate data is accurate while meeting the Service Level Agreement (SLA).

• Create and validate adhoc reports by writing custom queries, organizing, and formatting data in MS Excel as per business requirements.
• Perform detailed analysis of Allocation impact; summarizing and organizing key findings for Department Leadership.
• Execute processes to manage the implementation of Allocation systems via Allocation software and proprietary Allocation systems.
• Perform triage of technical issues with Allocation reports, tools, and software and partner with Reporting & System Support Manager on support escalation when needed.
• Test and validate changes to IT-supported Allocation systems

• Bachelor’s Degree, preferred
• 2+ years equivalent work experience
• Advanced proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
• Efficient verbal and written communication skills
• Ability to independently analyze data sets to solve problem and summarize recommendations
• Proficient with SQL (experience storing, retrieving, and manipulating data)
• Proficient with VBA, Python, or an equivalent language coding
• Experience working within a relational database, particularly SQL Server or Oracle

• Work hours: 8:00 am - 5:00 pm, Monday through Friday.
• Hybrid work model
• Parking: On-campus parking available.
• Environment: Business casual dress code.

Why Join Adecco?

This role offers a unique opportunity to gain valuable experience in a corporate setting, with room for professional growth. Adecco supports your career development and provides a collaborative environment where your contributions make a real impact.

If you’re ready to elevate your career with a forward-thinking company and are excited about this opportunity, apply today! We look forward to connecting with motivated professionals eager to make a difference.

Pay Details: $33.00 to $38.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled