Operational Manager - Windows Systems - LIMS/LabX

GovCIO is currently hiring for an Operations Manager to provide technical leadership and operational oversight for IT systems supporting a federal government program. This role is responsible for ensuring stable, secure, and efficient operation of the LIMS/LabX infrastructure, Cohesity backup and recovery environments, Windows Server backup ecosystems, and virtual machine (VM) deployments within Stratus ADR and AWS environments. The Operations Manager works closely with cross-functional teams to guide migrations, manage daily operations, and deliver reliable enterprise services for the Firebird environment. This position is located in Arlington, VA and is a hybrid onsite/remote position., LIMS/LabX Infrastructure & Project Support

• Coordinate with the LIMS/LabX project and engineering teams to maintain, monitor, and enhance their operational environment.
• Oversee ongoing migration of LIMS/LabX data and workloads to AWS East to improve performance, scalability, and resiliency.
• Ensure continuity of service and alignment with federal security and compliance requirements.

Backup & Recovery Operations

• Lead administration and daily operational management of Cohesity backups, ensuring reliable protection of enterprise data across the Firebird ecosystem.
• Oversee management of Windows Server backups, including scheduling, monitoring, troubleshooting, and compliance reporting.
• Develop and maintain backup policies, retention schedules, and restore procedures in accordance with agency directives.

Virtualization & Cloud Management

• Direct team responsible for building, configuring, and maintaining virtual machines in Stratus ADR and AWS environments.
• Standardize VM deployment workflows, ensuring secure configuration baselines, patching, resource optimization, and performance monitoring.
• Collaborate with cloud and infrastructure teams to support ongoing modernization efforts and cloud-first initiatives.

Operational Leadership

• Supervise technical staff, set priorities, and manage workload distribution to meet operational SLAs and project delivery timelines.
• Develop operational documentation, SOPs, system architecture references, and performance reports.
• Coordinate incident response, root-cause analysis, and corrective actions for system outages or service degradations.
• Work closely with government stakeholders, vendors, and partner teams to ensure alignment with mission goals and contract requirements.

Required Education and Experience

• High School Degree with 12+ yrs experience
• Clearance Level: Active Secret with the ability to obtain and hold DEA suitability, * Proven experience in IT operations management within federal government or regulated enterprise environments.
• Strong technical background in virtualization (Stratus ADR, AWS), enterprise backups (Cohesity), and Windows Server environments.
• Experience supporting laboratory systems, LIMS/LabX preferred.
• Ability to lead cross-functional teams and communicate effectively with both technical and non-technical stakeholders.
• Knowledge of federal security, compliance, and documentation standards.
• Requires a broad base of technical knowledge and demonstrated organizational and leadership skills., * A valid photo ID must be presented during each interview
• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

GovCIO is a team of transformers–people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can’t do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?