Help Desk Technician

We are a customer oriented MSP and we are looking to hire an A+ individual with Nordstroms’ level customer service and a true drive to help local businesses with everyday computer issues. Professional, personable, motivated, reliable and detail-oriented traits are a must. Of course, we are looking for a long-term team member. We promise to create a positive, fun, and rewarding work environment for you., * Be located in San Diego county.

• Have a minimum of 2 years of IT helpdesk experience.
• Strong understanding of IPv4 networking and MS365 administration.
• Even-tempered and always willing to help beyond a job description, doing whatever it takes to succeed without complaining.
• Trustworthy, reliable, detail oriented, and self-sufficient.
• Outstanding listener, pays attention to details and takes notes when meeting others.
• A GREAT “people person” and you genuinely care about the security and reliability of client systems.
• You must have: a reliable car/drivers license/insurance, a quiet workspace and a fast Internet connection., License/Certification:
• Driver’s License (Required)

Pulled from the full job description Professional development assistance Tuition reimbursement Health insurance Vision insurance Dental insurance Life insurance Work from home, * Employee training/education assistance and incentives

• Immediate client base
• Great benefits
• Room for advancement
• Employer provided equipment, IT Helpdesk Technician expectations:
• Full time hourly position, M-F 8-5pm, work from home 80% with limited work at client sites and very limited night/weekend/on-call responsibilities.
• Provide technical support and troubleshooting for software and hardware issues., * Dental insurance
• Health insurance
• Life insurance
• Professional development assistance
• Tuition reimbursement
• Vision insurance