Network Operation Center Technician - Graveyard

As a NOC Technician, you will monitor and maintain data center infrastructure, respond to alerts, and assist with troubleshooting across network, server, and environmental systems. You will work directly with enterprise-grade technology, gaining valuable hands-on experience in a real-world operations environment., * Monitor network, server, and environmental systems for alerts and outages.

• Respond promptly to incidents, resolving where possible and escalating when necessary.
• Perform server and network hardware tasks: racking, cabling (Ethernet & fiber), diagnostics, and replacements.
• Provide remote hands and onsite assistance for co-located customers.
• Maintain cleanliness, organization, and labeling standards in the data center.
• Document incidents, resolutions, and updates in the ticketing system.
• Provide professional customer service to both internal teams and external clients., * Opportunity to grow beyond IT support into networking, systems, or cybersecurity.
• Direct exposure to enterprise hardware, data center operations, and real-world incidents.
• Learn from experienced system/network administrators and engineers in a collaborative environment.
• Be part of a company that values initiative, curiosity, and professional development.

If you have a year of IT or support experience, a passion for technology, and a strong desire to grow

IsoFusion is seeking a motivated and detail-oriented NOC Technician to join our Network Operations Center team. This role is ideal for someone with a foundation in IT or technical support who is eager to expand their skills and grow into more advanced system and network engineering roles., * 1+ year of IT, help desk, or technical support experience.

• Basic networking knowledge (ping, traceroute, DNS, DHCP).
• Familiarity with hardware troubleshooting (PCs, servers, or network devices).
• Comfortable using command-line tools (Linux, BSD, and Windows).
• Ability to work independently with minimal supervision.
• Strong problem-solving and communication skills.
• Ability to pass a background check (employment is contingent on successful completion).

Preferred Skills (Not Required)

• Hands-on experience with Linux or BSD operating systems.
• Familiarity with enterprise network equipment (Cisco, Juniper, etc.).
• Knowledge of monitoring tools (SNMP, syslog, or equivalent).
• Scripting or programming exposure (Python, Bash, Perl, PowerShell).
• Prior data center or NOC experience.

Pulled from the full job description

• 401(k)
• Health insurance
• Retirement plan
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance, Location: IsoFusion Network Operations Center Schedule: Graveyard Shift (Sat-Wed: 1:00 AM - 9:00 AM) Compensation: Based on experience, * 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance