Facilities & IT Coordinator

Focus Areas: The Network and Facilities Coordinator’s primary responsibility is to oversee day-to-day operations, including minor repairs, maintenance, and network upkeep, emphasizing their critical role in organizational stability and network security., · Coordination and oversight of maintenance and security, including network, building, and other securities

· Implement programs that ensure our facility and equipment are in proper working order

· Troubleshoot all IT hardware and software concerns for JH staff and assist users with network-related problems and provide technical support

· Maintain fire, carbon monoxide, smoke, cameras, and other safety and security systems

· Monitor network capacity and plan for expansion as needed to support organizational growth

· Handle facility service contracts, memberships, and maintenance refills

· Plan and execute hardware and software upgrades to ensure compatibility and security

· Schedule and oversee routine inspections, repairs, and maintenance of building infrastructure, HVAC systems, electrical systems, plumbing, and other essential components

· Implement network security measures to protect against unauthorized access and data breaches

· Coordinate and manage external contractors and service providers for specialized maintenance and repairs

· Evaluate and determine organizational needs involving equipment and software for the computer network, phone system, building alarm and security, interview recording equipment, and clinical cortex flow

· Provide routine maintenance

· Maintain detailed documentation of network configurations, hardware, and software

· Perform regular duties relating to waste disposal, grounds upkeep, building security, etc.

· Implement and maintain network backup and disaster recovery procedures

· Ensure data integrity and quick recovery in the event of a network failure

· Collaborate with vendors to procure network equipment and services

· Communicate with internal stakeholders to understand their network requirements and provide solutions

· Proficiency in Microsoft Office Suite and database management

· General maintenance and mechanical skills

· Ability to manage multiple projects, meet deadlines, and work collaboratively with a team

· Prior experience as a Network Administrator or in a similar role

· Coordinate and manage external contractors and service providers for specialized maintenance and repairs

· Strong organizational and time-management skills

· Commitment to cultural sensitivity, diversity, and the mission of child abuse prevention

· Strong interpersonal and verbal communication skills

· Familiarity with network monitoring and diagnostic tools

· Ability to work independently and as part of a team

· Tactful and diplomatic interpersonal skills

· Fluent in English; writing, reading, and speaking required

· Excellent written skills

· An AA or AS degree in Information Technology, Computer Science, or a related field is preferred

• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance