HelpDesk Infrastructure Engineer in Northampton

n The successful candidate will provide day-to-day technical support, helping customers resolve issues and ensuring their IT environments continue to operate effectively. The role will cover a variety of technologies, including Microsoft 365, Azure, Windows Server, networking, and cloud-based solutions.

• 3+ years’ experience in an IT support or infrastructure role. \n

• Strong troubleshooting, problem-solving, and communication skills. \n

• A customer-focused approach with the ability to work independently and as part of a team.

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• A full UK driving licence and access to a vehicle. \n

Experience with the following technologies is required:\n \n \n \n

• Windows Server, Active Directory, Group Policy, DNS, DHCP, Networking, and VPNs. \n

• Remote Desktop Services, Microsoft 365, Azure, Intune, and Defender. \n

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