IT Manager

Dynalectric Company
Portland, OR, United States
26 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Active Directory Backup Devices Databases Computer Engineering Data Security File Systems Hyper-V IT Management Microsoft Office Server Administration Bluebeam
+3 more
Usage Tracking Information Technology Vmware

Job description

The IT Manager (ITM) is responsible and accountable for the smooth running of all computer systems within the limits of requirements, specifications, costs and timelines. The ITM supervises the implementation and maintenance of Dynalectric Oregon’s overall computing needs. #dynor, * Design, develop, implement and coordinate systems (computer deployments to end users, server deployments-both onsite and remote locations, printer setup, mobile device management and setup, application support, and coordination with EMCOR resources)

  • Develop and implement policies and procedures (utilizing existing EMCOR SOP’s and Dynalectric internal policies)
  • Strategic IT resource planning (keeps abreast of industry trends and standards, attends Kick-off meetings, anticipates upcoming hardware/software needs, identify risks, develop innovative IT solutions)
  • Proactively monitors systems to reduce downtime (Works with EMCOR to review log files, monitor server performance, advise users of potential bottlenecks, schedules off-hours maintenance windows, proactively reviews internet bandwidth usage)
  • Procurement of current hardware with an eye to the bottom line (works with EMCOR approved vendors to ensure adherence with established terms and conditions, best pricing and delivery schedule, selecting high-quality/good value equipment best suited for our working environment)
  • Tests, manages and approves all software updates (develops a test environment, reviews all software updates, determines release schedules, communicate update requirements to users)
  • Works with EMCOR to leverage corporate resources to benefit Dynalectric (attends all EMCOR IT meetings in person/virtually, submits software to EMCOR for review/approval, works with software vendors and EMCOR to meet EMCOR requirements, leverages EMCOR helpdesk for technical issues, and communicates local business needs to corporate IT)
  • Develops onboarding computer documentation (Windows 11 user guide, iPhone user guide, iPad user guide, Bluebeam user guide)

Manage Company Data Security

  • Responsible for data security (server maintenance, file restoration, backup management, CVE remediation, file and folder access permissions, add and remove user access in a timely manner i.e. onboarding/termination)
  • Enforce EMCOR compliance standards (software usage/licensing, approved software, equipment usage/security)
  • Performs system audits (reviews access permissions for file access/financial system i.e. Vista, pVault)

Manage IT Staff

  • Training & development (mentorship, internal training, EMCOR training, task specific training)
  • Coaching & Counseling (weekly staff meetings, one-on-one meetings, coaching, identify training opportunities)
  • Communication of job expectations (punctuality, customer service, professionalism, technical knowledge and expertise, ability to set priorities, security)
  • Performance appraisal (use the prescribed Dynalectric performance review process)
  • Task assignment and scheduling (set tasks, priorities, schedule major activities, ensure coverage during vacations/absences)
  • Reviews and audits IT asset database (monitors existing computer fleet, ensures all hardware is covered under warranty, retires obsolete/out of warranty hardware in a secure and timely manner), The physical demands described here are representative of those that must be met by an IT Manager to successfully perform the essential functions of this job. The ITM is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: Office-based, in a temperature-controlled environment. Typical working hours for the ITM are generally Monday - Friday during normal business hours. Occasional travel to active construction sites in the Portland Metro Area, Statewide, Washington, Nevada, Idaho, and Phoenix, Arizona. This may include adverse weather conditions. Direct Reports, The ITM directs the activities of Desktop Support Technicians and the IT Lead, including work prioritization, coaching, scheduling, and alignment with operational and corporate IT expectations.

Requirements

  • BSc/BA in Computer Engineering/Science or equivalent experience
  • 5 years or more in an IT management role
  • Proven knowledge of Active Directory & current Windows OS
  • Proven knowledge of Office 365
  • Proven knowledge of mobile device management
  • Proven knowledge of backup solutions
  • Proven knowledge of VMware and/or Hyper-V environments
  • Proven knowledge of Audio/Video conferencing equipment
  • Previous experience with support of Trimble Construction ERP or similar platforms
  • Outstanding communication and customer service skills
  • Excellent organizational and time-management skills
  • Ability to multi-task in a fast-paced work environment

Benefits & conditions

Shift and schedule

Monday to Friday, Pulled from the full job description Health insurance 401(k) matching Paid time off Vision insurance Dental insurance Flexible spending account Life insurance, * Health & Welfare (medical, dental & vision)

  • 401(k)
  • 401(k) match
  • Paid time off
  • Paid holidays
  • Flexible spending accounts
  • Life insurance
  • Disability insurance
  • Employee assistance program

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Equal Opportunity Employer: As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Affirmative Action Policy

About the company

We are a multidisciplinary electrical firm with the in-house expertise to plan, construct, install, and fully integrate a full range of electrical, control, and telecom systems. We offer a comprehensive line of innovative electrical solutions, performing work collaboratively-under one roof-to help us lower costs, increase accuracy, and promote project efficiency.

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