Infrastructure Change Engineer

We are seeking a Mid-Level Agile (SAFe) Infrastructure Engineer to maintain, optimize, and support our VMware and NetApp enterprise environment. In this role, you will manage physical hardware, vSphere compute, software-defined networking (NSX), NetApp ONTAP storage, and VMware Horizon VDI.

Working within a Scaled Agile Framework (SAFe), you will collaborate daily with your Agile team to deliver infrastructure stories, automate routine tasks, and ensure high system availability. For delivery into a secure customer environment. This is a 4-5 days per week, on-site role, requiring a DV and open to UK nationals only.

Your Role and Responsibilities

Agile & SAFe Team Participation

• Contribute to PI Planning: Participate in Program Increment (PI) planning to break down features into team stories and provide accurate point estimations.

• Execute Sprint Activities: Actively engage in daily stand-ups, backlog refinement, sprint planning, and team retrospectives.

• Manage Team Backlog: Maintain your assigned backlog items in Jira/Azure DevOps, ensuring status, technical blockers, and updates are visible.

• Deliver System Demos: Demonstrate completed infrastructure increments to the team and stakeholders at the end of each sprint.

VMware & NSX Support

• Administer VMware NSX: Maintain software-defined networking components, including basic virtual routing configurations, security groups, and micro-segmentation policies.

• Manage vSphere Environment: Handle day-to-day operations of ESXi hosts and vCenter, including provisioning virtual machines, monitoring cluster resources, and lifecycle patching.

NetApp Storage & Hardware Operations

• Manage NetApp ONTAP: Administer NetApp storage systems, including provisioning volumes, managing aggregates, configuration of protocols (NFS, iSCSI, SMB), and monitoring storage capacity.

• Data Protection: Maintain storage efficiency and data protection workflows using NetApp Snapshot, SnapMirror, and SnapVault technologies.

• Support Physical Hardware: Assist with data centre tasks, including racking servers, monitoring blade systems, and replacing faulty hardware components.

VMware Horizon VDI Operations

• Maintain Horizon VDI: Manage virtual desktop pools, assign user entitlements, and optimize master golden images for desktop performance.

• Troubleshoot User Experience: Resolve mid-level technical escalations regarding Horizon client connectivity, App Volumes, and Dynamic Environment Manager (DEM) user profiles.

Automation & Maintenance

• Apply Scripting & Automation: Utilize existing PowerCLI, Ansible, or Terraform scripts to automate routine VMware provisioning and NetApp storage tasks.

• Execute Lifecycle Management: Perform regular backups, proactive system health monitoring, and patch management across physical and virtual systems.

Technical Requirements

• Education: Bachelor’s degree in IT, Computer Science, or equivalent practical experience.

• VMware Ecosystem: 2-4 years of hands-on experience administering VMware vSphere, VMware NSX, and VMware Horizon.

• NetApp Storage: Proven experience managing NetApp storage systems running ONTAP.

• Hardware: Experience handling enterprise server hardware (e.g., Cisco UCS, Dell PowerEdge, or HPE ProLiant).

• Basic Automation: Ability to read, modify, and run scripts using PowerCLI, PowerShell, or Ansible.

• Certifications (Preferred): VCP-DCV (Data Center Virtualization), VCP-NV (Network Virtualization), NetApp Certified Data Administrator (NCDA), or equivalent credentials.

Agile & Framework Requirements

• SAFe Experience: 1+ years working within a Scaled Agile or Scrum team environment.

• Agile Tooling: Daily proficiency tracking work in Jira, Confluence, or Azure DevOps.

• Certifications (Preferred): Certified SAFe Practitioner (SP) or Scrum Certified.

Soft Skills

• Team Player: Eagerness to collaborate with cross-functional team members to achieve sprint goals.

• Problem-Solving: Strong troubleshooting skills to independently diagnose and fix mid-level technical issues.

Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today!

At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.

• We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:

• Contributory Pension Scheme

• Private Medical Insurance

• 33 days Annual Leave (including public and privilege holidays)

• Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)

• Flexi-TIme

Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundations of our Leidos culture are our Values, Beliefs and Expectations by which we select, recognise and reward employees. They create the environment that drives us toward our mission.