CRM Consultant (Migration)

Harnham

London, UK

2 days ago

Apply on www.reed.co.uk

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Role details

Contract type

Temporary contract

Employment type

Part-time / full-time

Compensation

£91,000.0 - £104,000.0

Working hours

Regular working hours

Job source

www.reed.co.uk

Tech stack

Customer Data Management Data Migration E-Business Systems Integration Klaviyo Email and SMS Marketing Data Strategy

Job description

London

Outside IR35

Occasional on-site days

£400 Day Rate

3-month Contract

Part-Time

38-39 Days of Work

This is an exciting contract opportunity to lead a large-scale CRM platform migration for a well-established e-commerce business. You’ll play a key role in shaping customer communications, data strategy, and lifecycle marketing capabilities as the organisation transitions to a new CRM ecosystem.

The Company

They are a growing digital business with a strong e-commerce presence and a focus on customer engagement and retention. As part of a wider CRM transformation programme, they are investing in modern marketing technology and customer lifecycle capabilities. The project involves close collaboration across CRM, data, and technology functions to deliver a seamless migration.

The Role and Deliverables

Lead the migration of CRM campaigns, customer journeys, and automated flows from Bloomreach to Klaviyo.
Work with client-side data and technology teams to define migration requirements and data strategy.
Assess customer data requirements and advise on historical data migration approaches.
Support the integration of CRM platforms with wider technology systems and third-party tools.
Migrate and optimise multiple customer lifecycle and retention journeys.
Provide subject matter expertise across CRM platforms to ensure a successful transition., If you have deep expertise across Bloomreach and Klaviyo and enjoy delivering high-impact CRM transformation projects, please apply with your latest CV. Skills
CRM Manager
Customer Lifecycle
CRM Consultant
CRM Migration
CRM Specialist
Lifecycle Marketing
Klaviyo
Exponea
Bloomreach
Customer.io

Requirements

Strong hands-on experience with both Bloomreach and Klaviyo.
Proven capability delivering CRM platform migration projects in e-commerce environments.
Expertise in customer segmentation, lifecycle marketing, and journey orchestration.
Experience working with customer data, integrations, and marketing technology ecosystems.
Ability to collaborate with technical and non-technical stakeholders to define requirements and deliver solutions.
Agency-side experience or experience supporting multiple CRM clients is highly desirable.
Experience with Customer.io would be a significant advantage.