Are you passionate about information security and ready to take the next step in your career? Join our team as an Audit Delivery Manager and play a key role in shaping the future of our Information Security Programs! In this position, you will oversee audit operations for major certifications, including CMMC, NIST, ISO 27001, ISO 20000, and Custom 2 nd Party Programs.

We’re looking for a dynamic and strategic leader who thrives in a collaborative environment, values quality and efficiency, and is committed to delivering top-notch service. As Audit Delivery Manager, you will drive operational excellence, support divisional growth, and inspire a high-performing team of auditors.

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• Responsibilities: Lead and manage a team of security auditors, providing performance management, coaching, and development to ensure audit effectiveness and compliance
• Forecast and plan auditor utilization based on client demand, certification cycles, and business priorities
• Monitor and improve key performance indicators (KPIs) related to auditor efficiency, utilization, quality, and customer satisfaction
• Support strategic planning efforts by identifying operational gaps, proposing process improvements, and implementing solutions aligned with divisional goals
• Partner with technical and operational teams to resolve complex client issues, escalate risks appropriately, and ensure compliance with accreditation body requirements
• Conduct performance observations (such as witness audits, audit reviews) to assess auditor competency and uphold program integrity
• Assist with standard operating procedures, tools, and auditor resources to improve audit consistency and efficiency
• Contribute to operational reporting and budget planning for the audit delivery function
• Conduct audits in alignment with personal competencies (optional; not required)
• Perform other duties as requested

Do you have experience in Technical Proficiency?, * Qualifications: Bachelor’s degree in business, engineering, information security, quality management, or a related field

• A minimum of 5 years of experience in quality management, auditing, or certification services, preferably within information security, tech or defense sectors
• At least 3 years of experience in people management or team leadership, with a focus on remote and technical teams
• Familiarity with NIST, ISO 27001, ISO 20000, CMMC series, and related conformity assessment schemes
• Understanding of third-party certification processes, auditor qualifications, and accreditation requirements
• Excellent problem-solving, communication, and stakeholder management skills
• Experience working in a matrixed, cross-functional environment with remote teams
• Proficiency in Microsoft Office software, including Word, Excel, PowerPoint, and Outlook,
• Ability and willingness to travel as needed
• Demonstrated effective skills in leadership, communications, and teamwork building, * Advanced degree or certifications in information security, auditing, regulatory affairs, or related fields
• Prior certification as an auditor or lead auditor for ISO 27001 or ISO 20000 series
• Knowledge of CMMC and CCP or CCA CertificationKnowledge of ANAB, IAQG, or MDSAP accreditation and scheme requirements

PHYSICAL DEMANDS:

• Required to sit at a desk for long periods of time
• Ability to travel by car or plane
• Extensive use of computers and other electronic equipment
• Moderate physical effort required (ability to handle equipment and/or items weighing 50 lbs.)Ability to follow client and regulatory required safety practices

2.72.7 out of 5 stars Ann Arbor, MI Remote $75,000 - $120,000 a year

About Us: With a legacy spanning more than 80 years, NSF leverages science and innovation to improve human and planet health. We provide science-driven, independent testing, inspection, certification, and advisory services and develop the very standards that drive the food, water, and life sciences industries worldwide. We empower our clients to navigate shifting regulations to improve consumer health, safety, and quality of life.

One of our core values is We Are One NSF. This means that while we’re one team, we embrace the cultural, ethnic, language, and demographic diversity that reflects the societies in which we live and work.