Close Support Technician II

VTG LLC
Reston, VA, United States
2 months ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours

Tech stack

Local Area Networks Computer Equipment Information Technology User Administration

Job description

  • Interacts with users to troubleshoot and resolve hardware, software and performance problems for customers using LANs, PCs and printers.
  • Analyzes and levies customer requirements to the appropriate technical business unit, and may serve on teams installing software upgrades.

Requirements

  • Bachelor’s degree in Computer Science or a related technical field (equivalent military training may be considered)
  • 3 years of relevant experience in cybersecurity, network exploitation, or related fields.
  • Demonstrated ability to identify and resolve technical problems, and strong troubleshooting skills.
  • Thorough knowledge of standard desktop hardware and software
  • Demonstrated knowledge of server administration, maintenance, and user account management
  • An active TS/SCI clearance with polygraph

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