Support Desk
IMCS Group
Carter Lake, IA, United States
5 days ago
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Role details
Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
4 years minimum
Compensation
$72,800.0
Working hours
Regular working hours
Job source
Tech stack
Microsoft Outlook
Microsoft SharePoint
Microsoft InTune
Microsoft Onedrive
Job description
- Provide L1 deskside support for M365 (Entra ID, Exchange Online, SharePoint Online, OneDrive, Intune)
- Handle Outlook issues, MFA/password issues, mailbox and access issues
- Support mobile device migration and user onboarding activities
- Provide support for M365 Tenant-to-Tenant (T2T) migration issues
- Coordinate with offshore teams for issue resolution and escalation
Requirements
Entra ID, Exchange Online, SharePoint Online, OneDrive, Intune, Outlook troubleshooting, MFA support
Benefits & conditions
Pay rate-$35/hr on w2
- This role requires any travel (Yes/No): NO
- Please confirm if this would be onsite from day one OR Initial remote for 2-3 months, and then expect the candidate to work from the office OR 100% Remote: Onsite from day one
- Is this a 100% remote role? NO
- Minimum years of experience required: 4-6 Years
- Would you require the candidates to meet you for an in-person interview?: Video/Virtual Interview
- Education Qualification required: BE
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Apply on www.disabledperson.com
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- Open in Claude
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