IT technician

We are currently recruiting for an experienced IT Technician to join a secondary school in Ealing, starting towards the end of September for an initial period of approximately two months.

The successful candidate will provide day-to-day technical support across the school, ensuring staff and students have access to reliable IT systems and equipment. This is a hands-on role and would suit someone who is confident troubleshooting technical issues, supporting users and working independently within a busy school environment., The school is a busy and well-established secondary school in Ealing. The successful candidate will work as part of the school’s wider support team, helping to maintain the smooth running of its IT infrastructure and providing responsive technical assistance to staff and students., * Provide first-line and second-line technical support to staff and students.

• Diagnose and resolve hardware and software issues.
• Set up, maintain and troubleshoot computers, laptops, tablets and other IT equipment.
• Support users with Microsoft Office, email, internet and other school-based applications.
• Assist with the setup and maintenance of classroom technology, including interactive displays and projectors.
• Troubleshoot network, Wi-Fi and connectivity issues.
• Manage user accounts, passwords and access permissions where required.
• Install, configure and update software and operating systems.
• Maintain accurate records of IT equipment and technical issues.
• Assist with the deployment and maintenance of new IT equipment.
• Escalate more complex technical issues when necessary.
• Provide clear and professional support to staff and students.
• Follow school policies relating to data protection, safeguarding and IT security.

Candidates must have a minimum of 2 years’ IT Technician experience to be considered and must be local to the school., * Minimum of 2 years’ experience working as an IT Technician or in a similar technical support role.

• Previous experience providing hands-on IT support.
• Strong troubleshooting and problem-solving skills.
• Good knowledge of Windows, Microsoft Office and general IT systems.
• Experience supporting hardware, software and network-related issues.
• Excellent communication and customer service skills.
• Ability to prioritise tasks and work effectively in a busy environment.
• Ability to work independently and as part of a wider team.
• Must be local to the school and able to commute reliably each day.
• Enhanced DBS on the Update Service, or willingness to obtain one., If you have at least two years’ relevant experience, live locally and are available from the end of September, I would be keen to hear from you.

• Full-time position, 5 days per week.
• Start towards the end of September.
• Initial placement of approximately two months.
• Opportunity to gain further experience within a secondary school environment.
• Support from your dedicated Tradewind Recruitment consultant.
• Potential for further opportunities following the placement.
• Opportunity to work as part of a supportive school team.