Workshop Engineer - Software & Systems

Are you an experienced engineer who is equally comfortable working with software and systems as you are with physical equipment?, Working predominantly from the Bedford facility, you ll take ownership of sophisticated technical equipment before it reaches customers.

Your responsibilities will include:

• Pre-staging and configuring equipment ahead of installation
• Installing and updating software and firmware
• Configuring equipment to customer requirements
• Troubleshooting hardware and software faults
• Testing, validating and completing quality checks
• Diagnosing technical issues and identifying solutions
• Maintaining, repairing and upgrading demonstration and loan equipment
• Supporting the evaluation and testing of new products
• Completing technical and configuration documentation
• Working closely with field service, support and project teams
• Occasional field-based technical support when required
• Attending manufacturer and product training

You ll be given plenty of autonomy and trusted to manage your workload, solve problems and ensure equipment is configured correctly and ready on time.

This isn t a traditional nuts-and-bolts workshop role. The equipment you ll work with combines electronics, software, connectivity and increasingly intelligent technology, so we re looking for someone with a practical engineering background and strong IT/software capability., You don t need to be a programmer or software developer, but you should be confident working with modern software-driven equipment.

Experience across some of the following would be particularly relevant:

• Software installation and configuration
• Windows-based systems
• Hardware/software troubleshooting
• Networking and connectivity
• Firmware and software updates
• Equipment configuration
• Testing and validation
• Diagnostics and root-cause analysis
• Electrical/electronic equipment
• Technical documentation

Above all, we re looking for someone reliable, organised, technically curious and comfortable working independently.

An HNC/BTEC Level 4 or equivalent in Electrical/Electronic Engineering would be advantageous, although strong hands-on experience will also be considered.

A full UK driving licence is required.

Your Background

We re open-minded on industry background. Relevant experience could come from:

• Digital print or imaging equipment
• Electronics
• IT hardware
• Banking or cash-handling technology
• Medical or laboratory equipment
• Scientific instrumentation
• AV technology
• Automation
• Other software-controlled capital equipment

Up to £35,000 salary, 10% performance bonus, enhanced employer pension contribution, private medical and life assurance, 26 days holidays plus bank holidays.

You’ll also receive comprehensive product and technical training, with ongoing development opportunities.

If you enjoy figuring out how hardware, software and systems work together and want a stable, autonomous technical role with a global technology business, we d love to hear from you.