Release of Information (ROI) Health Information Specialist

Datavant is seeking a detail-oriented and customer-focused Release of Information (ROI) Health Information Specialist to support a medical facility in Virginia Beach, VA. This role is responsible for processing medical record requests, maintaining HIPAA compliance, and ensuring accurate and timely release of protected health information (PHI).

The ideal candidate is organized, adaptable, and experienced in electronic medical record (EMR) systems. This position requires the ability to multitask in a fast-paced healthcare environment while maintaining strict confidentiality standards.

Key Responsibilities

• Process Release of Information (ROI) requests accurately and efficiently
• Retrieve and compile medical records from EMR systems
• Ensure HIPAA compliance when handling all protected health information
• Pull and generate reports as needed
• Perform administrative functions related to ROI processing
• Maintain organized documentation and tracking of requests
• Communicate effectively with healthcare staff, patients, and requestors
• Provide coverage support when onsite staff are out (PTO/call-outs)
• Maintain productivity and quality standards

Training & Onboarding

• Datavant DHISC training
• Hands-on, role-specific training during the first 30 days

• Strong communication skills
• Understanding of HIPAA and patient privacy regulations
• Computer proficiency and data entry accuracy
• Ability to multitask in a fast-paced environment, * High School Diploma or GED required
• Must be 18 years of age or older
• Ability to commute between locations as needed.

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion., Administrative Skills, Artificial Intelligence (AI), Biology, Communication Skills, Computer Skills, Customer Relations, Data Entry, Demographics, Detail Oriented, Documentation, Ecosystems, Electronic Medical Records, HIPAA (Health Insurance Portability and Accountability Act), Health Plan, Healthcare, Healthcare Providers, High School Diploma, Human Resources, Information/Data Security (InfoSec), Maintain Compliance, Medical Conditions, Medical Office Administration, Medical Record System, Medical Records, Multitasking, Organizational Skills, Privacy Regulations, Process Improvement, Quality Management, Quality Metrics, Record Keeping, Reporting Skills, Return on Investment (ROI), Safety/Work Safety, Scientific Research, Team Player, Time Management, Willing to Travel

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.