D365 CE Developer

We are seeking experienced Developer with strong knowledge of Microsoft Dynamics 365 (Field Service or related) to join our Dynamic team. The ideal candidate will play a pivotal role in developing and implementing robust solutions that enhance our field service operations, improve customer satisfaction, and drive digital transformation. This role will collaborate closely with a senior developer, product owner, business analyst, project manager, and cross-functional team to deliver robust, scalable, and innovative field service solutions that drive operational excellence and customer satisfaction., This role will be working alongside a senior developer. Your day-to-day tasks will include:

• Development and implementation of customizations, plugins, workflows, integrations, and web resources within the Microsoft D365 Field Service environment.
• Participate in technical discussions, provide architectural guidance, and set development standards and best practices.
• Configure and customize D365 Field Service modules, including work orders, scheduling, inventory, assets, and resource management.
• Integrate D365 Field Service with other Microsoft and Oracle applications using Power Platform, Azure Logic Apps, APIs, Power Platform, and third-party tools.
• Ensure code quality, security, and best practices through code reviews and technical documentation.
• Troubleshoot, debug, and optimize existing complex D365 Field Service solutions to ensure optimal performance and reliability.
• Work closely with a senior developer and product owner to translate technical specifications into solutions.
• Work with cross-functional teams to deliver end-to-end solutions, including testing, deployment, and post-implementation support.
• Actively participate in all Agile/Scrum ceremonies (sprint planning, daily stand-ups, reviews, retrospectives) to deliver solutions to user stories.
• Drive continuous improvement initiatives to enhance service efficiency, technician effectiveness, and report accuracy within the D365 platform.

• Understanding of the D365 Field Service module (scheduling board, agreements, customer assets, inventory, mobile app) and the broader Power Platform (Power Automate, PCF, Power BI).
• Good knowledge of Agile methodologies, particularly Scrum and Kanban.
• Good analytical and problem-solving skills to interpret complex data and user feedback for data-driven decision-making.
• Develop, maintain, and understand documentation related to application management, including, but not limited to, installation, maintenance, upgrades, patching, and support. Ensure systems documentation follows best practices and is up-to-date, accurate, and tested.
• Good communication, presentation, and the ability to bridge the gap between technical and non-technical audiences.

Knowledge of:

• Proficiency in C#, .NET, JavaScript, HTML, Power Platform (Power Automate, PCF), and Azure services.
• Hands-on experience with D365 customization, configuration, workflows, and business rules.
• Experience with Azure services (Logic Apps, Functions, Service Bus) and integrating D365 with REST/SOAP APIs, Azure Logic Apps, and Data Export Service.
• Understanding of field service business processes, scheduling, resource management, and mobile solutions.
• Proficiency in using DevOps tools for source control, CI/CD, and automated testing.
• Experience with multiple relational database management systems, understanding how applications use them, along with their security and integrity.
• Knowledge and proficiency in Microsoft Word, Excel, Project, and Visio.
• Knowledge of Cloud-based application technologies, security principles, MS Server Administration tools, and IIS.
• Knowledge plus on Exchange, SQL, SRS, MS Power Page, Power BI Dashboards and Reports, Oracle Fusion Cloud application and its database, and other related technologies.
• Experience with mobile Field Service applications and offline capabilities.
• Experience with platform monitoring and logging for troubleshooting.
• Ability to work independently and as part of a collaborative team to deliver multiple projects in a fast-paced environment.

Minimum Education and Certification:

• 3+ years of experience in software development, with at least 2 years focused on Microsoft D365 Field Service or related.
• Familiarity with CE Field Service components such as Work Orders, Scheduling, Asset Management, and Mobile applications.
• Bachelor’s degree in computer science, IT, or related Microsoft D365 certifications.