data-driven Senior Manager, Automation Engineering- Drone Delivery Operations

The Drone Delivery team is seeking a highly motivated and data-driven Senior Manager, Automation Engineering- Drone Delivery Operations to lead the standardization and scaling of operational practices across our autonomous drone delivery network. This role complements partner-specific managers by owning cross-partner processes, tooling, and performance frameworks that ensure consistent execution, compliance, and customer experience across all service providers.

You will work closely with store operations, product, program, and partner teams to design and implement operational systems that support expansion, improve reliability, and drive continuous improvement. This role is central to enabling scalable, high-performing drone delivery through strategic process design and cross-functional collaboration.

This position is based at our main corporate campus in Bentonville, Arkansas, and we have an excellent relocation package to help you get here!

What you’ll do…

• Design and standardize operational processes across drone service providers - includes developing and maintaining SOPs, playbooks, and protocols that ensure consistent execution, safety, and compliance; identifying bottlenecks and optimizing workflows; and translating frontline needs into scalable business requirements for product, program, and service teams
• Enable cross-partner execution and readiness by supporting onboarding, training, and documentation for store teams and drone partners.
• Develop and deploy operational tools that support daily execution, performance tracking, and compliance.
• Monitor performance and drive continuous improvement by tracking KPIs (such as delivery success rates, drone utilization, and incident rates across partners;) includes work with data analysts and leading cross-partner reviews to drive accountability and metric adoption.
• Collaborate across functions and communicate effectively with partner managers and cross-functional stakeholders to align operational processes with strategic initiatives, supporting internal and external communications and keep stakeholders informed about changes, programs, and events impacting drone delivery operations.

• Proven experience designing and scaling operational processes across multiple vendors or service providers
• Excellent written and verbal communication, including polished presentations and detailed reporting
• Experience in eCommerce, transportation, or autonomous delivery preferred
• Comfort with ambiguity and fast-paced environments, with a bias toward action and continuous improvement, Option 1: Bachelor’s degree in Engineering or a related field and 4 years’ experience in Engineering, supply chain, or a related area. Option 2: 6 years’ experience in Engineering, supply chain, or a related area. 2 years’ supervisory experience.

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.