Data Center Operations Lead

• Support day-to-day data center activities.
• Proactively walk the data center throughout the day, watching for and alerting the customer of any issues such as amber lights or “hot” doors.
• Escort dispatched field engineers when applicable.
• Manage parts through the LOIS system, with training provided onsite.
• Maintain documentation of the environment, including serial numbers, elevations, and runbooks.
• Coordinate with the customer for maintenance activities such as power, cooling, and containment wall maintenance.
• Perform BIOS lifecycle management, including adding users and patching.
• Triage with technical support for scheduling break/fix activities.
• Work at the direction of the customer team to update versions as needed.

This is an onsite role to support day-to-day activities in a data center. The position involves working at a client site alongside and requires a mix of technical skills, strong customer service skills and the ability to function as a technical site coordinator., Technical Skills:

• PowerEdge Rack/Tower experience.
• iDRAC (Integrated Dell Remote Access Controller) experience.
• RHEL and Ubuntu OS experience.
• Experience working in a larger server environment.

Preferred Qualifications

• PowerEdge XE server experience.

Additional Requirements

• The candidate must be willing and committed to working 100% onsite at the customer location five days a week. This is an onsite-only role with no remote or travel-based options.
• A background check and drug screen are required.
• The selected candidate will be required to complete 50 hours of training.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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