Data Analyst 5

What is the purpose of this team?

• Describe the surrounding team (team culture, work environment, etc.) & key projects.

• Do you have any additional upcoming hiring needs or is this request part of a larger hiring initiative? Business Unit - Corporate

Culture statement - Our team works collaboratively to set and follow standards across our individual product domains. We are motivated, self-starters willing to push our limits to obtain the best outcomes.

Team Composition - Small team, 60% FTE, 40% contractors

Key Stakeholders - Product Management, UX, Marketing & Platform Teams

Key Partners - web development, platform configuration, marketing

Team Purpose - support the implementation of behavioral usage tracking that allows our team to provide progress toward OKRs and usage insights to help Product make data-driven decisions regarding web needs.

Reason for request - align a Data Analyst a sub-section of our member web experience product team.

Motivators - team realignments happening during 2025 will require an Analyst that is confident in digging into this sub-set of experiences to assist product in showing the value of their deliveries.

Typical Day in the Role

• Walk me through the day-to-day responsibilities and a description of the project (Outside of the Workday JD).

• What are the performance expectations/metrics?

• What makes this role unique? Where candidates have fallen short on previous reqs:

1. Data Analysis Experience- more than of the candidates have more experience in implementation and backend work to set up the analytics than they do in completing analysis and working with stakeholders. We are looking for a candidates that have concentrated experience in data analysis and stakeholder communication. For context, 80% of their time should have been focused on creating reports, completing analysis, composing dashboards and presenting findings to stakeholders (presentations).

2. Customer Journey Analytics workspace experience - this is the only reporting application that my team uses today so the candidates must have experience in this tool.

HM is looking for Data Analysts who are proficient in Adobe Customer Journey Analytics reporting (mobile app experience is not a requirement for these).

Major deliverables to support our process: formulate requirements (business questions), tech spec (what data you need), QA guide (data integrity), feature-level dashboard that measures and shows progress toward defined OKRs, validation of data in the dashboard, presentation of analysis/outcomes and next steps/recommendations.

The following activities support these deliverables:

• Attend daily standup with rotation of 1 of 6 agile development teams

• Attend design reviews for new development work to get an understanding of the purpose and begin to formulate needed measurements to show progress toward success

• Attend bi-weekly Data Analytics touch base to discuss ad hoc reporting needs that may come in from health plan/business stakeholders

• Facilitate ad hoc design/requirements reviews with Analytics team members to maintain alignment in tracking standards across our team.

• At least weekly discussion with Analytics Launch Developer to kick start any coordination that will be needed between the Agile Development Teams and Analytics Launch Developer

Performance: on time delivery of requirements; on time completion of dashboards that demonstrate value of web projects; effective collaboration with business partners (ability to manage scope creep, reduce cycles to final product by working with stakeholders to define outputs and remain aligned throughout life of the project).

Imagine a role where you can seamlessly connect business objectives with tangible site usage metrics, showcasing the immense value delivered by Centene’s Digital Experience and Engagement department. Our mission is to craft digital experiences that not only fulfill our members’ needs but also exceed their expectations and bring them joy.

In this position, you will have the unique opportunity to pioneer the next generation of behavioral usage tracking, setting the stage for current and future Data Analysts to thrive. You’ll collaborate closely with product and business teams, demonstrating the true impact of data-driven decisions and helping shape the future of our digital landscape.

Bachelors

skills:

Adobe,Adobe Analytics,coding experience,custom report,data analysis,Analytics,Data Analysis & Visualization,data cleansing,data sets,data visualization,data warehouse,EDW,databases,ETL,Figma,HEDIS,IT experience,Miro,MS-Access,MS-Excel,SQL,Business Objects,digital analytics,wireframes,Handle multiple projects,Strong analytical skills,attention to detail,communication,proactively,collaborating,financial reporting,auditing,data reconciliation,behavioral analytics,Business Analytics,business objectives,business requirements,client reporting,CMS,Customer Journey,dashboard creation,data collection,data modeling,Data Science,Underwriting,health management,health care management,health care industry,claims,financial,statistical analysis,measurement,mockups,outcome measurement,predictive,predictive analytic,collaboration skills,agile project management methodologies,risks,sales data,internal and external stakeholders,Story telling,hard skills,Trend analysis,user experience (UX) design,generate reports